Saturday, March 31, 2018

Arbtr wants to create an anti-feed where users can only share one thing at a time

At a time when the models of traditional social networks are being questioned, it’s more important than ever to experiment with alternatives. Arbtr is a proposed social network that limits users to sharing a single thing at any given time, encouraging “ruthless self-editing” and avoiding “nasty things” like endless feeds filled with trivial garbage.

It’s seeking funds on Kickstarter and could use a buck or two. I plan to.

Now, I know what you’re thinking. “Why would I give money to maybe join a social network eventually that might not have any of my friends on it on it? That is, if it ever even exists?” Great question.

The answer is: how else do you think we’re going to replace Facebook? Someone with a smart, different idea has to come along and we have to support them. If we won’t spare the cost of a cup of coffee for a purpose like that, then we deserve the social networks we’ve got. (And if I’m honest, I’ve had very similar ideas over the last few years and I’m eager to see how they might play out in reality.)

The fundamental feature is, of course, the single-sharing thing. You can only show off one item at a time, and when you post a new one, the old one (and any discussion, likes, etc) will be deleted. There will be options to keep logs of these things, and maybe premium features to access them (or perhaps metrics), but the basic proposal is, I think, quite sound — at the very least, worth trying.

Some design ideas for the app. I like the text one but it does need thumbnails.

If you’re sharing less, as Arbtr insists you will, then presumably you’ll put more love behind those things you do share. Wouldn’t that be nice?

We’re in this mess because we bought wholesale the idea that the more you share, the more connected you are. Now that we’ve found that isn’t the case – and in fact we were in effect being fattened for a perpetual slaughter — I don’t see why we shouldn’t try something else.

Will it be Arbtr? I don’t know. Probably not, but we’ve got a lot to gain by giving ideas like this a shot.



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Friday, March 30, 2018

Clipisode launches a ‘talk show in a box’

A company called Clipisode is today launching a new service that’s essentially a “talk show in a box,” as founder Brian Alvey describes it. Similar to how Anchor now allows anyone to build a professional podcast using simple mobile and web tools, Clipisode does this for video content. With Clipisode, you can record a video that can be shared across any platform – social media, the web, text messages – and collect video responses that can then be integrated into the “show” and overlaid with professional graphics.

The video responses feature is something more akin to a video voicemail-based call-in feature.

Here’s how it works. The content creator will first use Clipisode to record their video, and receive the link to share the video across social media, the web, or privately through email, text messaging, etc. When the viewer or guest clicks the link, they can respond to the question the show’s “host” posed.

For example, a reporter could ask for viewers’ thoughts on an issue or a creator could ask their fans what they want to see next.

How the video creator wants to use this functionality is really up to them, and specific to the type of video show they’re making.

To give you an idea, during a pre-launch period, the app has been tested by AXS TV to promote their upcoming Top Ten Revealed series by asking music industry experts “Who Is Your All-time Favorite Guitarist?

BBC Scotland asked their Twitter followers who they want to see hired as the new manager for the Scotland national football team.

A full-time Twitch gamer, Chris Melberger asked his subscribers what device they watch Twitch on.

The content creator can then receive all the video responses to these questions privately, choose which ones they want to include in their finished show, and drag those responses into the order they want. The creator can respond back to the clips, too, or just add another clip at the end of their video. Uploading pre-recorded clips from services like Dropbox or even your phone is supported as well.

Plus, content creators can use Clipisode to overlay professional-looking animations and graphics on top of the final video with the responses and replies. This makes it seem more like something made with help from a video editing team, not an app on your phone.

Because Clipisode invitations are web links, they don’t require the recipients to download an app.

“[People] don’t want to download an app for a one-time video reply,” explains Alvey. “But with this, people can reply.” And, he adds, what makes Clipisode interesting from a technical perspective, is that the web links users click to reply can work in any app in a way that feels seamless to the end user.

“That’s our biggest trick – making this work in other people’s apps, so there’s no new social network to join and nothing to download,” he says.

The app is free currently, but the plan is to generate revenue by later selling subscription access to the authoring suite where users can create the animated overlays and branding components that give the video the professional look-and-feel.

In an online CMS, creators can author, test and deploy animated themes that run on top of their videos.

The final video product can be shared back to social media, or downloaded as a video file to be published on video-sharing sites, social media, or as a video podcast.

Clipisode has been in development for some time, Alvey says. The company originally raised less than a million from investors including Mike Jones and Mark Cuban for a different product the founder describes as a Patreon competitor, before pivoting to Clipisode. Investors funded the new product with less than half a million.

The app itself took a couple of years to complete, something that Alvey says has to do with the animation studio it includes and the small team. (It’s just him and technical co-founder Max Schmeling.)

Clipisode is a free download on iOS and Android.



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Google’s on-by-default ‘Articles for You’ leverage browser dominance for 2,100 percent growth

When you’ve got leverage, don’t be afraid to use it. That’s been Google’s modus operandi in the news and publishing world over the last year or so as it has pushed its AMP platform, funding various news-related ventures that may put it ahead, and nourished its personalized Chrome tabs on mobile. The latter, as Nieman Labs notes, grew 2,100 percent in 2017.

You may have noticed, since Chrome is a popular mobile browser and this setting is on by default, but the “Articles for You” appear automatically in every new tab, showing you a bunch of articles the company things you’d like. And it’s gone from driving 15 million article views to a staggering 341 million over the last year.

In late 2016, when Google announced the product, I described it as “polluting” the otherwise useful new tab page. I also don’t like the idea of being served news when I’m not actively looking for it — I understand that when I visit Google News (and I do) that my browser history (among other things) is being scoured to determine what categories and stories I’ll see. I also understand that everything I do on the site, as on every Google site, is being entered into its great data engine in order to improve its profile of me.

Like I said, when I visit a Google site, I expect that. But a browser is supposed to be a tool, not a private platform, and the idea that every tab I open is another data point and another opportunity for Google to foist its algorithms on me is rankling.

It has unsavory forebears. Remember Internet Explorer 6, which came with MSN.com as the default homepage? That incredible positioning drove so much traffic that for years after (and indeed, today) it drove disgusting amounts of traffic to anything it featured. But that traffic was tainted: you knew that firehose was in great part clicks from senior citizens who thought MSN was the entire internet.

Of course the generated pages for individual users aren’t the concentrated fire of a link on a major portal, but they are subject to Google approval and, of course, the requisite ranking bonus for AMP content. Can’t forget that!

But wherever you see the news first, that’s your news provider. And you can’t get much earlier than “as soon as you open a new tab.” That’s pretty much the ultimate positioning advantage.

Just how this amazing growth occurred is unclear. If there’s been any word of mouth, I missed it. “Have you tried scrolling down? The news is just right there!” It seems unlikely. My guess would be that the feature has been steadily rolling out in new regions, opting in new users who occasionally scroll down and see these stories.

And unlike many other news distribution platforms, there isn’t much for publishers or sites like this one to learn about it. How are stories qualified for inclusion? Is there overlap with Google News stuff? What’s shown if people aren’t signed in? I’ve asked Google for further info.

Do you, like me, dislike the idea that every time you open a tab — not just when you use its services — Google uses it as an opportunity to monetize you, however indirectly? Fortunately, and I may say consistent with Google’s user-friendliness in this type of thing, you can turn it off quite easily — on iOS, anyway.

Open the menu at the top right of any tab and hit settings. There should be a “Suggested articles” toggle — disable that and you’re done. While you’re at it, you might just head into Privacy and disable search and site suggestions and usage data.

On Android? You’ll have to dig into the app’s flags and toggle the hidden setting there. Not as user-friendly.



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Huawei says it’s still committed to the U.S., in spite of, well, everything

A funny thing happened the last couple of times I was briefed on a Huawei flagship product: news was breaking about some major roadblock for the company’s U.S. distribution plans. First it was AT&T backing out in the midst of CES and then it was Best Buy’s decision to drop the company just ahead of the big P20 launch (though a rep for the company told me the States were never part of its plans for that handset). 

It’s been one thing after another as the Chinese hardware maker has worked to establish a meaningful presence here in the States. In spite of all of this fallout from government pushback, however, the company insists that it’s not going anywhere.

In an email to CNET, the company’s consumer CEO reaffirmed that commitment. “We are committed to the U.S. market and to earning the trust of U.S. consumers by staying focused on delivering world-class products and innovation,” Yu writes. “We would never compromise that trust.”

The sentiment echoes statements Yu made on-stage at CES in the wake of the AT&T deal implosion — albeit much more measured this time around. Most of Yu’s followup reinforced his earlier assertions that, in spite of multiple warning from various US security departments, this whole thing is blow entirely out of proportion.

“The security risk concerns are based on groundless suspicions and are quite frankly unfair,” Yu adds. ”We welcome an open and transparent discussion if it is based on facts.”

Even if the company’s intentions are as stated, Huawei’s got an epic uphill climb if it’s going to make any sort of dent in the world’s third-largest mobile market. The company’s carrier play is non-existent in a country where most phones are purchased through telecoms. And abandonment by the biggest big box store in the States was insult to injury.

And if the company does manage to reverse those trends, it will still be a hard sell for U.S. consumers after several warnings from the country’s defense departments. 



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Thursday, March 29, 2018

Instagram reenables GIF sharing after GIPHY promises no more racism

A racial slur GIF slipped into GIPHY’s sticker library earlier this month, prompting Instagram and Snapchat to drop their GIPHY integrations. Now Instagram is reactivating after GIPHY confirmed its reviewed its GIF library four times and will preemptively review any new GIFs it adds. Snapchat said it had nothing to share right now about whether it’s going to reactivate GIPHY.

“We’ve been in close contact with GIPHY throughout this process and we’re confident that they have put measures in place to ensure that Instagram users have a good experience” an Instagram spokesperson told TechCrunch. GIPHY told TechCrunch in a statement that “To anyone who was affected: we’re sorry. We take full responsibility for this recent event and under no circumstances does
GIPHY condone or support this kind of content … We have also finished a full investigation into our content moderations systems and processes and have made specific changes to our process to ensure soemthing like this does not happen again.”

We first reported Instagram was building a GIPHY integration back in January before it launched a week later, with Snapchat adding a similar feature in February. But it wasn’t long before things went wrong. First spotted by a user in the U.K. around March 8th, the GIF included a racial slur. We’ve shared a censored version of the image below, but warning, it still includes graphic content that may be offensive to some users.

When asked, Snapchat told TechCrunch ““We have removed GIPHY from our application until we can be assured that this will never happen again.” Instagram wasn’t aware that the racist GIF was available in its GIPHY integration until informed by TechCrunch, leading to a shut down of the feature within an hour. An Instagram spokesperson told TechCrunch “This type of content has no place on Instagram.” After 12 hours of silence, GIPHY responded the next morning, telling us “After investigation of the incident, this sticker was available due to a bug in our content moderation filters specifically affecting GIF stickers.”

The fiasco highlights the risks of major platforms working with third-party developers to brings outside and crowdsourced content into their apps. Snapchat historically resisted working with established developers, but recently has struck more partnerships particularly around augmented reality lenses and marketing service providers. While it’s an easy way to provide more entertainment and creative expression tools, developer integrations also force companies to rely on the quality and safety of things they don’t fully control. As Instagram and Snapchat race for users around the world, they’ll have to weigh the risks and rewards of letting developers into their gardens.

GIPHY’s full statement is below.

CHANGES TO GIPHY’S STICKER MODERATION
Before we get into the details, we wanted to take a moment and sincerely apologize for the
deeply offensive sticker discovered by a user on March 8, 2018. To anyone who was affected:
we’re sorry. We take full responsibility for this recent event and under no circumstances does
GIPHY condone or support this kind of content.
The content was immediately removed and after investigation a bug was found in our content
moderation filters affecting stickers. This bug was immediately fixed and all stickers were re-
moderated.
We have also finished a full investigation into our content moderation systems and processes
and have made specific changes to our process to ensure something like this does not happen
again.

THE CHANGES
After fixing the bug in our content moderation filters and confirming that the sticker was
successfully detected, we re-moderated our entire sticker library 4x.
We have also added another level of GIPHY moderation before each sticker is approved into
the library. This is now a permanent addition to our moderation process.
We hope this will ensure that GIPHY stickers will always be fun and safe no matter where you
see them.

THE FUTURE AND BEYOND
GIFs and Stickers are supposed to make the Internet a better, more entertaining place.
GIPHY is committed to making sure that’s always the case. As GIPHY continues to grow, we’re
going to continue looking for ways to improve our user experience. Please let us know how we
can help at: support@giphy.com.
Team Giphy.



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Apple releases iOS 11.3 with new Animojis

Apple just released an iOS update for your iPhone and iPad. 11.3 introduces a ton of bug fixes but also a bunch of new features. If you forgot about Animjois, today is your lucky day as Apple is adding four new Animojis — a dragon, a bear, a lion and a skull.

But that’s not all. Apple already shared a preview of iOS 11.3 a couple of months ago. There’s a big ARKit update to ARKit 1.5. It can recognize more objects and surfaces.

And iOS 11.3 is also the battery update we’ve all been waiting for. There’s some new info in the settings about the status of your battery. It tells you the overall capacity and if it’s time to change your battery.

You can also choose to disable Apple’s controversial decision to throttle performance with old batteries. Apple says it’s a beta feature for now.

Apple is also introducing a new feature in the Health app. You can now centralize all your health records in the app. It’s only limited to a handful of clinics for now.

Apple is adding customer support conversations to Messages. You can initiate a conversation with a business to order something, book a table and more. Discover, Hilton, Lowe’s and Wells Fargo are already on board. Health Records and Business Chats are only available in the U.S. as a beta for now.

You’ll also see a new privacy icon across the operating system. A new website to export all your data is coming in May as well. Apple needs to add those features to comply with GDPR.

Finally, Apple Music is getting a new video clips section, the App Store Updates tab now shows you the size of each update and more tiny little things. And if you care about security, it’s always a good thing to update to the latest version of iOS. Unfortunately, iOS 11.3 still doesn’t include iMessage in iCloud.

Back up your iPhone or iPad to iCloud or your computer using iTunes before updating. You can then head over to the Settings app, then ‘General’, then ‘Software Update’. macOS, watchOS and tvOS updates are also available today.



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Google Play audiobooks get Smart Resume, bookmarks and Assistant routines support

Google Play Audiobooks is getting a major update today that adds a number of new features to the service that were sorely missing when it launched earlier this year. None of these are groundbreaking, but they’ll help Google reach feature parity with some of its competitors while injecting a bit of its proprietary smarts into the process, too.

Maybe the most useful new feature in today’s release is Smart Resume. Instead of picking up in the middle of a sentence or even word when your audiobook playback gets interrupted (maybe by Google Maps giving you directions or a friendly passerby who is asking for directions while you are clearly listening to an audiobook). Depending on the length of the interruption, this new feature will smartly rewind to the beginning of the word or sentence to help you stay in the flow.

Also new in this update are the ability to set bookmarks so you can easily go back to your favorite part of a book and the ability to speed up the audio — or slow it down so you can really savor your favorite passage in Ulysses. Both of these features were definitely missing in the first release.

If you’re a regular Google Assistant user and are already making use of the recently launched Routines feature, you’ll be happy to hear that you can now choose to continue your audiobooks when you wake up or start your commute.

And if you have family that’s spread around the world, you’ll be happy to hear that support for Google’s Family Library, which allows you to share Google Play purchases like apps, games, movies, e-books and audiobooks, is now rolling out in 13 new countries: Belgium, Germany, Italy, Netherlands, Norway, Poland, Russia, Spain, Switzerland, Chile, Mexico, Japan (audiobooks only) and South Africa.

All of these new features are now available on iOS and Android.



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Wednesday, March 28, 2018

Security flaw in Grindr exposed locations to third-party service

Users of Grindr, the popular dating app for gay men, may have been broadcasting their location despite having disabled that particular feature. Two security flaws allowed for discovery of location data against a user’s will, though they take a bit of doing.

The first of the flaws, which were discovered by Trever Faden and reported first by NBC News, allowed users to see a variety of data not available normally: who had blocked them, deleted photos, locations of people who had chosen not to share that data, and more.

The catch is that if you wanted to find out about this, you had to hand over your username and password to Faden’s purpose-built website, C*ckblocked (asterisk original), which would then scour your Grindr account for this hidden metadata.

Of course it’s a bad idea to surrender your credentials to any third party whatsoever, but regardless of that, this particular third party was able to find data that a user should not have access to in the first place.

The second flaw involved location data being sent unencrypted, meaning a traffic snooper might be able to detect it.

It may not sound too serious to have someone watching a wi-fi network know a person’s location — they’re there on the network, obviously, which narrows it down considerably. But users of a gay dating app are members of a minority often targeted by bigots and governments, and having their phone essentially send out a public signal saying “I’m here and I’m gay” without their knowledge is a serious problem.

I’ve asked Grindr for comment and confirmation; the company told NBC News that it had changed how data was handled in order to prevent the C*ckblocked exploit (the site has since been shut down), but did not address the second issue.



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Hide 3D paintings anywhere with AR app Artopia

Public places may soon be filled with secret pieces of art unlocked by looking through the lens of AR, if Artopia’s cheerily creative app catches on. It essentially lets you geocache your 3D scribbles so anyone else can find, appreciate and share them.

Artopia, currently in beta for Android and iOS, is a straightforward combination of AR painting and real-world discovery. You make your art by selecting brushes, colors and so on and moving your phone as you would the brush. Grab objects and move them around, attach them, etc.

When you’re done, save it and its precise location is saved to Artopia’s service. Now anyone passing by will be able to see it (a map shows nearby creations) and who made it, give it a like and maybe draw some complementary work nearby.

It’s simple (in concept, not in execution), but also a thoroughly pleasant and natural combo. Of course, there also will be a report button in case someone draws a fence of phalluses around your house (for example), and the usual caveats of crowd-sourced content and moderation apply.

Artopia was created by Kuwaiti developer Omar Khalil, so the density of art might be a bit higher around the American University of Kuwait. But if this sounds like something you’re into, apply to get into the beta and start filling the parks and streets around your neighborhood with color and shape.



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Waze officially launches its ad program for small businesses

With the launch of Waze Local, Google-owned navigation app Waze is offering small businesses a way to market themselves to consumers  on the road.

Waze has allowed larger brands to buy ads for years, and it’s been beta testing Waze Local since 2016.

“It’s been a gradual strategy,” said Matt Phillips, who leads the Waze Local team. “We wanted to get it right.”

He added that the key is understanding the needs of small businesses — like the fact that most of them are more interested in driving traffic to their physical stores than their websites.

As Phillips explained it, Waze Local’s “core ad format” is the branded pin, which will appear on users’ screens as they drive near a store’s location. For some advertisers, such as coffee shops, a branded pin might persuade drivers to make a quick detour before they continue their commute. For others, the pin might not lead to an immediate action, but it still helps build awareness.

In addition, Waze Local offers advertisers the opportunity to promote their listings in Waze search results, and to run what the company calls a zero-speed takeover — a big banner ad across the top of the screen, which only appears when the driver has come to a complete stop. And advertisers can see real-time data on how their campaigns are performing.

Waze will charge for ads on a CPM basis, and Phillips said businesses running the most basic campaigns could pay as little as $2 per day.

If you’re worried about the app getting overrun with ads, it’s worth remembering that Waze was already offering these formats to larger advertisers. So you may just see more ads now, and more of them are likely come from local businesses. (Phillips also said Waze will never show more than three branded pins at one time.)

During the beta test, Waze Local ended up driving an average 20 percent increase in navigations to the businesses buying ads. One of the early advertisers was Kung Fu Tea, which saw more than 5,500 drivers navigating via Waze Local to 16 Kung Fu Tea locations over a three-month period.

When asked if Google might eventually connect Waze Local to its other ad products, Phillips acknowledged that Waze does share some anonymized data with Google around things like traffic, but he said, “Our focus is to build this platform for small and medium businesses … We’re happy with the roadmap as is.”



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Tuesday, March 27, 2018

Google is acquiring GIF platform Tenor

Google will be acquiring Tenor, which powers a variety of GIF keyboards on phones and messengers like Facebook Messenger, the companies announced today.

Tenor will continue to operate as a separate brand within Google, the company said in a blog post. Tenor has increasingly positioned itself as a search company, using that as a metric for engagement and success as users tap into a massive database of GIFs. The company said it has more than 12 billion searches every month, and is one of the first major exits for a small but relatively hot space around tools that allow users to easily share GIFs. The company works with advertisers to create sponsored GIFs that slot into its searches, which are usually pretty compact and offer an opportunity to generate a lot of engagement.

GIFs have increasingly been pretty interesting because they offer an opportunity to compress a lot of information into something that’s easily shareable. Tenor CEO David McIntosh will often say that the company is about conveying emotion — and really, that isn’t something that often goes very well over text. If you’re watching the NCAA Men’s Basketball tournament, you’re probably better off searching for a GIF of your team rather than just blasting a text message to your group of friends.

“With their deep library of content, Tenor surfaces the right GIFs in the moment so you can find the one that matches your mood,” Google Images director of engineering Cathy Edwards said. “Tenor will help us do this more effectively in Google Images as well as other products that use GIFs, like Gboard. Tenor will continue to operate as a separate brand, and we’re looking forward to investing in their technology and relationships with content and API partners. So whether you’re using the Tenor keyboard or one of our other products, you can expect to see much more of this in your future:”

When you open Tenor, you’ll only find a small slice of GIFs that are available as the company is looking to compress the amount of time you actually spending digging around for a GIF you want to share. The theory is that if it’s easier to find and share one, you’ll do it again and again. This isn’t dissimilar from Google’s approach either, offering itself as a utility that’s a quick get-in, get-out experience that builds a level of stickiness that’s hard to unseat. Google is, of course, worth hundreds of billions of dollars off the back of a massive advertising business that basically prints money.

Tenor isn’t the only one in the space. Giphy, for example, also has a GIF keyboard and has a pretty large database of GIFs. Giphy says it has 300 million daily active users, though depending on who you talk to in the Valley that can mean a couple different things. Nevertheless, all of these companies have been able to attract venture financing. There’s also Gfycat, which positions itself as a tool for creators, that says it has 130 million monthly active users.

The terms of the deal weren’t disclosed. But by positioning itself as a search company that slots into a messaging ecosystem, Tenor seems like a natural piece of the puzzle for Google. It also gives the company a small wedge into the messenger space as it’ll have an opportunity to touch all the platforms that are connected to Tenor like even Facebook messenger, though that one tends to flip between GIF platforms indiscriminately.



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On-demand shipping startup Shyp is shutting down

After rocketing to a $250 million valuation in 2015 amid a massive hype cycle for on-demand companies, on-demand startup Shyp is shutting down today.

CEO Kevin Gibbon announced that the company would be shutting down in a blog post this afternoon. The company is ending operations immediately after, like many on-demand companies, struggling to find a scalable model beyond its launching point in San Francisco. Shyp missed targets for expanding to cities beyond its core base as well as pulled back from Miami. In July, Shyp said it would be reducing its headcount and shutting down all operations beyond San Francisco.

The company raised $50 million in a deal led by John Doerr at Kleiner Perkins back in 2015, one of his last huge checks as a variety of firms jumped onto the on-demand space. The thesis at the time was pretty sound: look at a strip mall, and see which businesses can come to you first. Shipping was a natural one, but there was also food, and eventually groceries. Today, there are only a few left standing, with Postmates, Instacart and DoorDash among the most prominent ones. Even then, Instacart is now under threat from Amazon, which is ramping up its own two-hour delivery after buying Whole Foods.

“At the time, I approached everything I did as an engineer,” Gibbon wrote. “Rather than change direction, I tasked the team with expanding geographically and dreaming up innovative features and growth tactics to further penetrate the consumer market. To this day, I’m in awe of the vigor the team possessed in tackling a 200-year-old industry. But, growth at all costs is a dangerous trap that many startups fall into, mine included.”

Shyp is now a casualty of the delivery space. Where it originally sought to make up the cost of delivery in the form of cheaper bulk costs for those deliveries, Shyp’s one-size-fits-all delivery — where you could deliver a computer or a bike — eventually ended up being one of the most challenging and frustrating elements of its business. It began adding fees to its online returns business and changing prices for its bulk shipments. As it turns out, a $5 carte blanche for delivery was not a model that really made sense.

Indeed, that growth-at-all-costs directive has cost many startups, with companies like Sprig shutting down and many companies getting slapped on the wrist for aggressive growth tactics like text spamming. It also meant that startups had to very quickly develop an effective playbook that, in the end, might not actually translate to markets beyond their core competency. Shyp pivoted to focusing on businesses toward the tail end of its lifetime, including a big deal with eBay, which we had heard at the time was doing well.

“We decided to keep the popular-but-unprofitable parts of our business running, with small teams of their own behind them,” he wrote. “This was a mistake—my mistake. While large, established companies have the financial freedom to explore new product categories for the sake of exploring, for startups it can be irresponsible.”

But Gibbon said the company kept parts of its popular but challenged models online – which may have also contributed to its eventual shut-down. The company expected to be in cities like Boston, Seattle and Philadelphia in early 2016, but that didn’t end up panning out. And Shyp increasingly felt the challenges of an on-demand model, trying to push the cost to the consumer as low as possible while handling the overheads and logistical headaches of a delivery business.

“My early mistakes in Shyp’s business ended up being prohibitive to our survival,” Gibbon wrote. “For that, I am sorry.”



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Google Play Movies & TV becomes a one-stop shop for everything that streams

With the explosion of streaming services now available, it’s becoming more difficult to figure out not just what movie or TV show to watch next, but where you can actually watch it. Google today is rolling out its solution to this problem with a significant revamp of its Google Play Movies & TV app and an update to the Google Play Store itself that will show you which streaming services have the content available, in addition to whether it’s available for rent or purchase, as before.

The end result is something that’s similar to Apple’s own TV app, which combines users’ own library of movies and TV with the ability to seek out what’s trending and available in the world of online video.

In the updated Google Play Movies & TV app, you’ll now find three tabs in the new bottom navigation bar which will direct you to your Home, Library or your Watchlist. The watchlist is a feature the app recently gained as well, but now it has a much more prominent position.

As you browse through the app, you can click on titles to read more about them, as before, but now you’re also able to see where the item can be streamed.

At launch, Google is working with 28 streaming services whose content libraries are now integrated in Google Play Movies & TV. That’s fewer than Apple’s TV app supports, which is currently over 60.

But it will find content even if it’s an exclusive to the streaming provider, and not necessarily something Google has for rent or sale. That means you can find original programming – like Amazon’s “The Man in the High Castle” – and then start watching it on the streaming service that hosts it.

“We deeplink right into playback for that [third-party streaming] app,” explains Ben Serridge, the product manager for the Movies & TV app at Google. “So if I wanted to start watching ‘The Good Doctor’ pilot, I press the play button and it goes into the ABC app and start playback.”

Beyond the big names, Hulu and Amazon Prime Video, the app also pulls in content from ABC, CBS, FOX NOW, NBC, HBO NOW, HBO Go, Showtime, Showtime Anytime, Max Go, Starz, Disney Now, HGTV, BET Now, Comedy Central, A&E, Cooking Channel, Crackle, DIY Network, Food Network, History, Lifetime, MTV, The CW, Travel Channel, Tubi TV and VH1.

Notably missing is Netflix, whose content is searchable in Apple’s TV app.

Serridge didn’t explain why it’s missing, saying only that “we would very much like to have all the apps that distribute this kind of content on Play participating” –  effectively tossing the ball back to Netflix’s court.

Even without Netflix, the feature is useful if not comprehensive. It will show you the services hosting the content, whether it’s freely available to stream, if you need a subscription (as with HBO Now), the associated costs, or if you need to login with pay TV credentials to watch.

This is especially helpful because some of the network TV apps offer a teaser of a show with a few free episodes, but not complete seasons. The Google Play Movies & TV app will help you track down the rest elsewhere, if need be.

The app will also now help you narrow down searches thanks to a robust filtering system that lets you click on tags by genre, mood, decade, and more. For example, you could click on “Family,” “Drama,” Award winning,” Highly rated,” Comedy,” and other filters.

In addition to helping you find content, stream it, or add it to your Watchlist, the app includes personalized recommendations. These will be partly based on items you’ve previously watched, but you can also explicitly signal your interest or distaste as well, by clicking on the thumbs up or thumbs down button. The thumbs down will remove the item from your suggestions entirely.

Outside the app itself, the Play Store is being updated to show you the same information about content availability.

Solutions like the new Google Play Movies & TV app and Apple’s TV app are handy in the cord cutting era where content is spread out across networks, services, and other over-the-top offerings. But even these apps aren’t enough. Not only is Netflix missing from Google’s app, so is its own YouTube original content – and that’s the same company!

Also not addressed by either Apple or Google’s app are which shows may be available to stream or record via live TV services like YouTube TV, Hulu Live TV, PlayStation Vue, DirecTV Now, and Sling TV. (Although, to be fair, that’s not only a different set of services, it’s also a much larger challenge given that broadcast network availability varies by market. A dedicated solution like Suppose.tv or Fomopop’s live TV finder may work better.)

Meanwhile, there are other tools for finding and tracking favorite shows, like Reelgood or TV Time (or a jailbroken Fire TV stick we should admit), but they don’t have the benefit of matching content from a rent-and-buy marketplace like Google Play, or being available across phone, tablet, and desktop web, like Google Play.

Google says the new features will roll out to Android phones and tablets in the U.S. over the next few days.



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