Snap CEO’s sister Caroline Spiegel starts a no-visuals porn site

If you took the photos and videos out of pornography, could it appeal to a new audience? Caroline Spiegel’s first startup Quinn aims to bring some imagination to adult entertainment. Her older brother, Snapchat CEO Evan Spiegel, spent years trying to convince people his app wasn’t just for sexy texting. Now Caroline is building a website dedicated to sexy text and audio. The 22-year-old college senior tells TechCrunch that on April 13th she’ll launch Quinn, which she describes as “a much less gross, more fun Pornhub for women”.

TechCrunch checked out Quinn’s private beta site, which is pretty bare bones right now. Caroline tells us she’s already raised under a million dollars for the project. But given her brother’s success spotting the next generation’s behavior patterns and turning them into beloved products, Caroline might find investors are eager to throw cash at Quinn. That’s especially true given she’s taking a contrarian approach. There will be no imagery on Quinn.

Caroline explains that “There’s no visual content on the site– just audio and written stories. And the whole thing is open source, so people can submit content and fantasies, etc. Everything is vetted by us before it goes on the site.” The computer science major is building Quinn with a three-woman team of her best friends she met while at college at Stanford including Greta Meyer, though they plan to relocate to LA after graduation.

“His dream girl was named ‘Quinn'”

The idea for Quinn sprung from a deeply personal need. “I came up with it because I had to leave Stanford my junior year because i was struggling with anorexia and sexual dysfunction that came along with that” Caroline tells me. “I started to do a lot of research into sexual dysfunction cures. There are about 30 FDA-approved drugs for sexual dysfunction for men but zero for women and that’s a big bummer.”

She believes there’s still a stigma around women pleasuring themselves, leading to a lack of products offering assistance. Sure, there are plenty of porn sites but few are explicitly designed for women, and fewer stray outside of visual content. Caroline says photos and videos can create body image pressure, but with text and audio, anyone can imagine themselves in a scene. “Most visual media perpetuates the male gaze … all mainstream porn tells one story … You don’t have to fit one idea of what a woman should look like.”

That concept fits with the startup’s name “Quinn”, which Caroline says one of her best guy friends thought up. “He said this girl he met — his dream girl — was named ‘Quinn.‘”

Caroline took to Reddit and Tumblr to find Quinn’s first creators. Reddit stuck to text and links for much of its history, fostering the kinky literature and audio communities. And when Tumblr banned porn in December, it left a legion of adult content makers looking for a new home. “Our audio ranges from guided masturbation to overheard sex, and there’s also narrated stories. It’s literally everything. Different strokes for different for folks, know what I mean?” Caroline says with a cheeky laugh.

To establish its brand, Quinn is running social media influencer campaigns where “The basic idea is to make people feel like it’s okay to experience pleasure. It’s hard to make something like masturbation cool, so that’s a little bit of a lofty goal. We’re just trying to make it feel okay, and even more okay than it is for men.”

As for the business model, Caroline’s research found younger women were embarrassed to pay for porn. Instead Quinn plans to run ads, though there could be commerce opportunities too. And since the site doesn’t bombard users with nude photos or hardcore videos, it might be able to attract sponsors that most porn sites can’t.

Evan is “very supportive”

Until monetization spins up, Quinn has the sub-$1 million in funding that Caroline won’t reveal the source of, though she confirms it’s not from her brother. “I wouldn’t say that he’s particularly involved other than he’s one of the most important people in my life and I talk to him all the time. He gives me the best advice I can imagine” the younger sibling says. “He doesn’t have any qualms, He’s very supportive.”

Quinn will need all the morale it can get, as Caroline bluntly admits “we have a lot of competitors”. There’s the traditional stuff like Pornhub, user generated content sites like Make Love Not Porn, and spontaneous communities like on Reddit. She calls $5 million-funded audio porn startup Dipsea “an exciting competitor” though she notes that “we sway a little more erotic than they do, but we’re so supportive of their mission.” How friendly.

Quinn’s biggest rival will likely be outdated but institutionalized site Literotica, which SimilarWeb ranks as the 60th most popular adult website, 631st most visited site overall, showing it gets 53 million hits per month. But the fact that Literotica looks like a web 1.0 forum yet has so much traffic signals a massive opportunity for Quinn. With rules prohibiting Quinn from launching native mobile apps, it will have to put all its effort into making its website stand out if it’s going to survive.

But more than competition, Caroline fears that Quinn will have to convince women to give its style of porn a try. “Basically, there’s this idea that for men, masturbation is an innate drive and for women it’s a ‘could do without it, could do with it’. Quinn is going to have to make a market alongside a product and that terrifies me” Caroline says, her voice building with enthusiasm. “But that’s what excites me the most about it, because what I’m banking on is if you’ve never had chocolate before, you don’t know. But once you have it, you start craving it. A lot of women haven’t experienced raw, visceral pleasure before, [but once we help them find it] we’ll have momentum.”

Most importantly, Quinn wants all women to feel they have rightful access to whatever they fancy. “It’s not about deserving to feel great, You don’t have to do Pilates to use this. You don’t have to always eat right. There’s no deserving with our product. Our mission is for women to be more in touch with themselves and feel fucking great. It’s all about pleasure and good vibes.”

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Moolah Mobile partners with Surge to offer free mobile service with ads

Moolah Mobile is teaming up with SurgePhone Wireless to offer people a new way to pay their cell phone bills — by putting ads on their homescreens.

Moolah CEO Vernell Woods (pictured above) said the startup has already been offering gift cards and other rewards to users who view its homescreen ads. So this is a similar model, except instead of leading to gift cards, the ads are subsidizing cell phone service from Surge.

The ads show up on users’ homescreens during all those interstitial moments between using apps, so the goal is to offer free service without consumers having to change their behavior. Woods said all that ad time adds up, with “the average person who’s using their phone on a consistent basis” viewing “easily between two to three hours” of homescreen ads each day. And that’s enough to pay for the “equivalent” of Surge’s $10 monthly plan.

On the other hand, if for some reason a subscriber isn’t hitting the necessary total, Woods said they can also earn more points by accepting offers or taking surveys.

Moolah isn’t the only company using advertising to make previously paid products free. Just last week, I wrote about PreShow, a startup promising a free movie ticket for watching 15 to 20 minutes of ads. (Not everyone was crazy about the idea.)

Moolah Mobile screenshot

But Woods said he’s doing this because he wants to make wireless service more affordable to people in low-income communities. In the announcement, Moolah investor Tip “T.I.” Harris said it’s “one of the few tech companies I’ve seen who truly want to help everyday people have access to technology.”

But could this also be seen as a way to harvest personal data from a vulnerable population? Woods said he wants to protect against that with a blockchain initiative set to launch this fall, allowing users to see exactly what data is being shared with advertisers.

“No personal information should be going to advertisers without users knowing about it,” he said, adding that companies “definitely should not be making money off” personal data without giving users a cut of the profits.

The subsidized wireless service should be available on Surge Volt Android devices with Moolah install kits, as well as on SIM Starter Kits distributed by Surge. Moolah and Surge said they will roll this out in Florida, Virginia, Georgia and Texas initially, with an aim of reaching 40,000 locations by the end of the year.

MoviePass co-founder’s new startup PreShow gives you free movie tickets for watching ads

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UK report blasts Huawei for network security incompetence

The latest report by a UK oversight body set up to evaluation Chinese networking giant Huawei’s approach to security has dialled up pressure on the company, giving a damning assessment of what it describes as “serious and systematic defects” in its software engineering and cyber security competence.

Although the report falls short of calling for an outright ban on Huawei equipment in domestic networks — an option U.S. president Trump continues dangling across the pond.

The report, prepared for the National Security Advisor of the UK by the Huawei Cyber Security Evaluation Centre (HCSEC) Oversight Board, also identifies new “significant technical issues” which it says lead to new risks for UK telecommunications networks using Huawei kit.

The HCSEC was set up by Huawei in 2010, under what the oversight board couches as “a set of arrangements with the UK government”, to provide information to state agencies on its products and strategies in order that security risks could be evaluated.

And last year, under pressure from UK security agencies concerned about technical deficiencies in its products, Huawei pledged to spend $2BN to try to address long-running concerns about its products in the country.

But the report throws doubt on its ability to address UK concerns — with the board writing that it has “not yet seen anything to give it confidence in Huawei’s capacity to successfully complete the elements of its transformation programme that it has proposed as a means of addressing these underlying defects”.

So it sounds like $2BN isn’t going to be nearly enough to fix Huawei’s security problem in just one European country.

The board also writes that it will require “sustained evidence” of better software engineering and cyber security “quality”, verified by HCSEC and the UK’s National Cyber Security Centre (NCSC), if there’s to be any possibility of it reaching a different assessment of the company’s ability to reboot its security credentials.

While another damning assessment contained in the report is that Huawei has made “no material progress” on issues raised by last year’s report.

All the issues identified by the security evaluation process relate to “basic engineering competence and cyber security hygiene”, which the board notes gives rise to vulnerabilities capable of being exploited by “a range of actors”.

It adds that the NCSC does not believe the defects found are a result of Chinese state interference.

This year’s report is the fifth the oversight board has produced since it was established in 2014, and it comes at a time of acute scrutiny for Huawei, as 5G network rollouts are ramping up globally — pushing governments to address head on suspicions attached to the Chinese giant and consider whether to trust it with critical next-gen infrastructure.

“The Oversight Board advises that it will be difficult to appropriately risk-manage future products in the context of UK deployments, until the underlying defects in Huawei’s software engineering and cyber security processes are remediated,” the report warns in one of several key conclusions that make very uncomfortable reading for Huawei.

“Overall, the Oversight Board can only provide limited assurance that all risks to UK national security from Huawei’s involvement in the UK’s critical networks can be sufficiently mitigated long-term,” it adds in summary.

Reached for its response to the report, a Huawei UK spokesperson sent us a statement in which it describes the $2BN earmarked for security improvements related to UK products as an “initial budget”.

It writes:

The 2019 OB [oversight board] report details some concerns about Huawei’s software engineering capabilities. We understand these concerns and take them very seriously. The issues identified in the OB report provide vital input for the ongoing transformation of our software engineering capabilities. In November last year Huawei’s Board of Directors issued a resolution to carry out a companywide transformation programme aimed at enhancing our software engineering capabilities, with an initial budget of US$2BN.

A high-level plan for the programme has been developed and we will continue to work with UK operators and the NCSC during its implementation to meet the requirements created as cloud, digitization, and software-defined everything become more prevalent. To ensure the ongoing security of global telecom networks, the industry, regulators, and governments need to work together on higher common standards for cyber security assurance and evaluation.

Seeking to find something positive to salvage from the report’s savaging, Huawei suggests it demonstrates the continued effectiveness of the HCSEC as a structure to evaluate and mitigate security risk — flagging a description where the board writes that it’s “arguably the toughest and most rigorous in the world”, and which Huawei claims shows at least there hasn’t been any increase in vulnerability of UK networks since the last report.

Though the report does identify new issues that open up fresh problems — albeit the underlying issues were presumably there last year too, just laying undiscovered.

The board’s withering assessment certainly amps up the pressure on Huawei which has been aggressively battling U.S.-led suspicion of its kit — claiming in a telecoms conference speech last month that “the U.S. security accusation of our 5G has no evidence”, for instance.

At the same time it has been appealing for the industry to work together to come up with collective processes for evaluating the security and trustworthiness of network kit.

And earlier this month it opened another cyber security transparency center — this time at the heart of Europe in Brussels, where the company has been lobbying policymakers to help establish security standards to foster collective trust. Though there’s little doubt that’s a long game.

Meanwhile, critics of Huawei can now point to impatience rising in the U.K., despite comments by the head of the NCSC, Ciaran Martin, last month — who said then that security agencies believe the risk of using Huawei kit can be managed, suggesting the government won’t push for an outright ban.

The report does not literally overturn that view but it does blast out a very loud and alarming warning about the difficulty for UK operators to “appropriately” risk-manage what’s branded defective and vulnerable Huawei kit. Including flagging the risk of future products — which the board suggests will be increasingly complex to manage. All of which could well just push operators to seek alternatives.

On the mitigation front, the board writes that — “in extremis” — the NCSC could order Huawei to carry out specific fixes for equipment currently installed in the UK. Though it also warns that such a step would be difficult, and could for example require hardware replacement which may not mesh with operators “natural” asset management and upgrades cycles, emphasizing it does not offer a sustainable solution to the underlying technical issues.

“Given both the shortfalls in good software engineering and cyber security practice and the currently unknown trajectory of Huawei’s R&D processes through their announced transformation plan, it is highly likely that security risk management of products that are new to the UK or new major releases of software for products currently in the UK will be more difficult,” the board writes in a concluding section discussing the UK national security risk.

“On the basis of the work already carried out by HCSEC, the NCSC considers it highly likely that there would be new software engineering and cyber security issues in products HCSEC has not yet examined.”

It also describes the number and severity of vulnerabilities plus architectural and build issues discovered by a relatively small team in the HCSEC as “a particular concern”.

“If an attacker has knowledge of these vulnerabilities and sufficient access to exploit them, they may be able to affect the operation of the network, in some cases causing it to cease operating correctly,” it warns. “Other impacts could include being able to access user traffic or reconfiguration of the network elements.”

In another section on mitigating risks of using Huawei kit, the board notes that “architectural controls” in place in most UK operators can limit the ability of attackers to exploit any vulnerable network elements not explicitly exposed to the public Internet — adding that such controls, combined with good opsec generally, will “remain critically important in the coming years to manage the residual risks caused by the engineering defects identified”.

In other highlights from the report the board does have some positive things to say, writing that an NCSC technical review of its capabilities showed improvements in 2018, while another independent audit of HCSEC’s ability to operate independently of Huawei HQ once again found “no high or medium priority findings”.

“The audit report identified one low-rated finding, relating to delivery of information and equipment within agreed Service Level Agreements. Ernst & Young concluded that there were no major concerns and the Oversight Board is satisfied that HCSEC is operating in line with the 2010 arrangements between HMG and the company,” it further notes.

Last month the European Commissioner said it was preparing to step in to ensure a “common approach” across the European Union where 5G network security is concerned — warning of the risk of fragmentation across the single market. Though it has so far steered clear of any bans.

Earlier this week it issued a set of recommendations for Member States, combining legislative and policy measures to assess 5G network security risks and help strengthen preventive measures.

Among the operational measures it suggests Member States take is to complete a national risk assessment of 5G network infrastructures by the end of June 2019, and follow that by updating existing security requirements for network providers — including conditions for ensuring the security of public networks.

“These measures should include reinforced obligations on suppliers and operators to ensure the security of the networks,” it recommends. “The national risk assessments and measures should consider various risk factors, such as technical risks and risks linked to the behaviour of suppliers or operators, including those from third countries. National risk assessments will be a central element towards building a coordinated EU risk assessment.”  

At an EU level the Commission said Member States should share information on network security, saying this “coordinated work should support Member States’ actions at national level and provide guidance to the Commission for possible further steps at EU level” — leaving the door open for further action.

While the EU’s executive body has not pushed for a pan-EU ban on any 5G vendors it did restate Member States’ right to exclude companies from their markets for national security reasons if they fail to comply with their own standards and legal framework.

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Xiaomi teases another look at its foldable phone

Xiaomi is back with another teaser of the foldable concept device it first showed off in January.

This time around, in a video posted to its Weibo account, the Chinese company showed off the device working in tablet mode and, after folding, regular phone mode to illustrate how seamlessly it can be tucked up and put away… in this case atop of a cup of noodles.

Video: hat tip The Verge

Xiaomi has said it is developing a device — the previous video included a call-out for ideas and feedback — so the project isn’t likely as advanced as soon-to-launch products from Samsung, Huawei or lesser known Chinese brand Royole.

Unlike those three, Xiaomi’s offers two foldable edges instead of just one. That would appear to present a much tougher challenge in terms of design and logistics, but this new teaser (and there’s no doubt Xiaomi chose it carefully) seems to show impressive results. The phone folds nicely in terms of hardware and software, but you’d imagine those edges will make it thicker than others.

It’s all ifs and buts for now, though, since Xiaomi isn’t giving up details of what this product might become… or even whether it will become one at all. But Xiaomi being Xiaomi, you’d imagine that when it does drop, it won’t just be the two folds that set it apart from the rest. The Chinese firm is massively price-sensitive, so you can expect that it’ll price any foldable phone it releases much lower than the $2,000 or so that Samsung and Huawei are asking for their gen-one efforts.

We’re ready for foldable phones, but are they ready for us?

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FTC smacks down robocallers, but the penalties don’t match their heinous crimes

The fight against robocallers is just getting started, and the wheel of justice turns slowly, but the FTC just took down a handful of major operations responsible for billions of unwanted calls, some of them adding additional fraud to the mix. The money coming out of the cases is surprisingly small, however — but there’s a reason for that.

In an announcement yesterday, the FTC said it had taken down four operations: NetDotSolutions, which did all kinds of marketing with a custom mass dialing platform; Higher Goals Marketing, which promised fake debt relief; Pointbreak Media, which threatened to delist companies from Google unless they paid; Veterans of America, AKA Saving Our Soldiers, AKA Act of Valor, whose creator Travis Deloy Peterson deserves a special place in hell for scamming people trying to donate vehicles to vets.

Together they accounted for some two billion calls, which in the context of the five billion made every month may seem to be a drop in the bucket, but at this point even a slight reduction is welcome.

FCC tells carriers they must adopt a system to detect scam robocalls by next year

What is less heartening is the scale of the penalties. Although the cases resulted in judgments totaling some 24 million dollars, the actual amount the scammers will end up paying will end up closer to $3-4 million. One scammer whose judgments totaled more than $5 million will be suspended when he pays just $18,332 — and whatever comes from the sale of his shiny new Mercedes.

I talked with an FTC spokesperson about why this is the case. They explained that the judgment amount is essentially a ceiling defined by how much consumer harm was done, but most times the defendants have nowhere near that much available as money or assets. You can only get as much as they have, and sometimes that’s not a lot.

Especially in Florida, they went on, where the Homestead rule means that houses can’t be seized in these proceedings — meaning a robocall scammer based in the state could make 10 million bucks, drop it all on a house, and then declare they have no assets when the FTC or whoever comes knocking. This seems likely to be the case with Mr “I only have 18 grand and a 2017 Mercedes CLS” above, who is indeed a Floridian.

The FTC goes to great lengths to investigate and enumerate a defendant’s assets, but they can’t seize what isn’t there. In the case of a large company like Dish, a massive judgment like last year’s $180 million one may end up being paid in full — but individuals and small, fly-by-night businesses are considerably harder to pin down.

Even so, the agency collects quite a bit of cash to return to affected consumers, which should happen with the money here as well. You won’t see a dime just for getting annoyed by calls, though — you’d need to show that it was one of these companies and that they defrauded you, or attempted to.

More importantly, the people and companies in question are immediately shut down and the people involved forbidden from doing anything like this again. Consumer relief is the FTC’s goal, and if they chose to litigate, the case could be drawn out for years, all while the company and call network continues to operate or develops layers of insulation against the law.

You can read the full release and order documents at the FTC’s site — but be warned it may make you angry to hear about these slimeballs living the high life.

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Proxy raises $13.6M to unlock anything with Bluetooth identity

You know how kings used to have trumpeters heralding their arrival wherever they went? Proxy wants to do that with Bluetooth. The startup lets you instantly unlock office doors and reserve meeting rooms using Bluetooth Low Energy signal. You never even have to pull out your phone or open an app. But Proxy is gearing up to build an entire Bluetooth identity layer for the world that could invisibly hover around its users. That could allow devices around the workplace and beyond to instantly recognize your credentials and preferences to sign you into teleconferences, pay for public transit, or ask the barista for your usual,

Today, Proxy emerges from stealth after piloting its keyless, badgeless office entry tech with 50 companies. It’s raised a $13.6 million Series A round led by Kleiner Perkins to turn your phone into your skeleton key. “The door is a forcing function to solve all the hard problems — everything from safety to reliability to the experience to privacy” says Proxy co-founder and CEO Denis Mars. “If you’re gonna do this, it’s gonna have to work right, and especially if you’re going to do this in the workplace with enterprises where there’s no room to fix it.”

But rather than creepily trying to capitalize on your data, Proxy believes you should own and control it. Each interaction is powered by an encrypted one-time token so you’re not just beaming your unprotected information out into the universe. “I’ve been really worried about how the internet world spills over to the physical world. Cookies are everywhere with no control. What’s the future going to be like? Are we going to be tracked everywhere or is there a better way?” He figured the best path to the destiny he wanted was to build it himself.

Mars and his co-founder Simon Ratner, both Australian, have been best buddies for 10 years. Ratner co-founded a video annotation startup called Omnisio that was acquired by YouTube while Mars co-founded teleconferencing company Bitplay which was bought by Jive Software. Ratner ended up joining Jive where the pair began plotting a new startup. “We asked ourselves what we wanted to do with the next 10 or 20 years of our lives. We both had kids and it changed out perspective. What’s meaningful that’s worth working on for a long time?”

They decided to fix a real problem while also addressing their privacy concerns. As he experimented with Internet Of Things devices, Mars found every fridge and lightbulb wanted you to download an app, set up a profile, enter your password, and then hit a button to make something happen. He became convinced this couldn’t scale and we’d need a hands-free way to tell computers who we are. The idea for Proxy emerged. Mars wanted to know, “Can we create this universal signal that anything can pick up?”

Most offices already have infrastructure for badge-based RFID entry. The problem is that employees often forget their badges, waste time fumbling to scan them, and don’t get additional value from the system elsewhere.

So rather than re-invent the wheel, Proxy integrates with existing access control systems at offices. It just replaces your cards with an app authorized to constantly emit a Bluetooth Low Energy signal with an encrypted identifier of your identity. The signal is picked up by readers that fit onto the existing fixtures. Employees can then just walk up to a door with their phone within about 6 feet of the sensor, and the door pops open. Meanwhile, their bosses can define who can go where using the same software as before, but the user still owns their credentials.

“Data is valuable, but how does the end user benefit? How do we change all that value being stuck with these big tech companies and instead give it to the user?” Mars asks. “We need to make privacy a thing that’s not exploited.”

Mars believes now’s the time for Proxy because phone battery life is finally getting good enough that people aren’t constantly worried about running out of juice. Proxy’s Bluetooth Low Energy signal doesn’t suck up much, and geofencing can wake up the app in case it shuts down while on a long stint away from the office. Proxy has even considered putting inductive charging into its sensors so you could top up until your phone turns back on and you can unlock the door.

Opening office doors isn’t super exciting, though. What comes next is. Proxy is polishing its features that auto-reserve conference rooms when you walk inside, that sign you into your teleconferencing system when you approach the screen, and and that personalize workstations when you arrive. It’s also working on better office guest check-in to eliminate the annoying iPad sign-in process in the lobby. Next, Mars is eyeing “Your car, your home, all your devices. All these things are going to ask ‘can I sense you and do something useful for you?‘”

After demoing at Y Combinator, thousands of companies reached out to Proxy from hotel chains to corporate conglomerates to theme parks. Proxy charges for its hardware plus a monthly subscription fee per reader. Employees are eager to ditch their keycards, so Proxy sees 90% adoption across all its deployments. Customers only churn if something breaks and it hasn’t lost a customer in two years, Mars claims.

The status quo of keycards, competitors like OpenPath, and long-standing incumbents all typically only handle doors, while Proxy wants to build an omni-device identity system. Now Proxy has the cash to challenge them, thanks the to the $13.6 million from Kleiner, Y Combinator, Coatue Management, and strategic investor WeWork. In fact, Proxy now counts WeWork’s headquarters and Dropbox as clients. “With Proxy, we can give our employees, contractors, and visitors a seamless smartphone-enabled access experience they love, while actually bolstering security,” says Christopher Bauer, Dropbox’s Physical Security Systems Architect.

The cash will help answer the question of “How do we turn this into a protocol so we don’t have to build the other side for everyone?” Mars explains. Proxy will build out SDKs that can be integrated into any device, like a smoke detector that could recognize what people are in the vicinity and report that to first responders. Mars thinks hotel rooms that learn your climate, wake up call, and housekeeping preferences would be a no-brainer. Amazon Go-style autonomous retail could also benefit from the tech.

When asked what keeps him up at night, Mars concludes that “the biggest thing that scares me is that this requires us to be the most trustworthy company in the planet. There is no ‘move fast, break things’ here. It’s ‘move fast, do it right, don’t screw it up.'”

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Contacts app Cardhop comes to iOS

Productivity nerds, rejoice! Flexibits, the company behind Fantastical, is releasing Cardhop on the iPhone and iPad today. Cardhop was originally released on macOS, and it lets you text or call your contacts as well as add information more quickly.

If you have an iPhone, chances are you’re using the default Contacts app. It’s a pretty straightforward app, but it hasn’t evolved in years.

For instance, one of my biggest pain points is that I use many different messaging apps depending on the person I’m talking with. You can long-press on the call or video button app to change the default app to Skype, WhatsApp, Telegram and more. But that ‘message’ button only works with Messages.

Cardhop solves that problem by becoming the gateway for all contact-based actions. In addition to phone calls, Messages, FaceTime and FaceTime Audio, the app supports WhatsApp, Telegram, Messenger, Skype, Viber and Twitter.

When you tap on the ‘message’ button in a contact card or when you swipe on a name, you can select the messaging app to use. The ‘Recents’ tab doesn’t just show contact names but also actions. This way, you can repeat past actions and contact your friends using their favorite app more easily.

Cardhop also features a birthday tab with an overview of the upcoming birthdays in your contacts. Now that people use Facebook less and less, adding birthday information to your contacts could be a way to rely even less on Facebook.

Your company may be using a contact directory in G Suite or Exchange. Cardhop now supports looking up people in those directories on both iOS and macOS.

And if you share your contact information with a lot of people, Cardhop lets you customize your vCard. For instance, you can exclude your birthday or your home address. This way, when you send your information in iMessage or over Airdrop, professional contacts get a limited set of information.

You can also create a virtual business card with a QR code. This feature reminds me of the QR codes to quickly add friends on WeChat, Snapchat or Instagram.

Command line for contacts

Cardhop features a search bar right above the tab buttons. And this is the app’s most powerful feature. Just like on the map, you can learn shortcuts to trigger actions in no time.

For instance, if you type ‘WhatsApp Natasha’ or ‘wa Natasha’, it launches your conversation thread with Natasha. If you type ‘copy Zack’, you get Zack’s contact card with a copy button next to each field (phone number, email address, etc.).

Adding a new contact is also as easy as typing things in the search area. If you type ‘Amy Poehler 202-555-0172’ and she’s not in your address book, Cardhop creates a new entry with a first name, a last name and a phone number.

If you’re into Siri Shortcuts, you can also create custom command to call or text your most important people in your life with a voice command.

Replacing a default app

Many companies have tried to replace a default app. Replacing Calendar or Podcasts is easier than the Phone app. The Phone app is deeply integrated with iOS. When you call someone in Cardhop, iOS jumps to the Phone app to initiate the call. And you won’t see any missed call in Cardhop.

But Flexibits doesn’t want to reinvent the wheel and leverage the same contact database. Every time you add a card in Cardhop, it appears in the Phone app, and vice versa.

I think most people don’t need a new contact app and it could be more confusing than anything else. But if you contact a ton of people and you know Cardhop could make this process a little bit easier, Cardhop works well. It is now available in the App Store for $4.99. You can get it for $3.99 for a limited time.

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It’s a draw in latest Qualcomm v Apple patent scores

It’s Qualcomm 1, Apple 1 in the latest instalment of the pair’s bitter patent bust-up — the litigious IP infringement claim saga that also combines a billion dollar royalties suit filed by Cupertino alleging that the mobile chipmaker’s licensing terms are unfair.

The iPhone maker filed against Qualcomm on the latter front two years ago and the trial is due to kick off next month. But a U.S. federal court judge issued a bracing sharpener earlier this month, in the form of a preliminary ruling — finding Qualcomm owes Apple nearly $1BN in patent royalty rebate payments. So that courtroom looks like one to watch for sure.

Yesterday’s incremental, two-fold development in the overarching saga relates to patent charges filed by Qualcomm against Apple back in 2017, via complaints to the U.S. International Trade Commission (ITC) in which it sought to block domestic imports of iPhones.

In an initial determination on one of these patent complaints published yesterday, an ITC administrative law judge found Apple violated one of Qualcomm’s patents — and recommended an import ban.

Though Apple could (and likely will) request a review of that non-binding decision.

Related: A different ITC judge found last year that Apple had violated another Qualcomm patent but did not order a ban on imports — on “public interest” grounds.

ITC staff also previously found no infringement of the very same patent, which likely bolsters the case for a review. (The patent in question, U.S. Patent No. 8,063,674, relates to “multiple supply-voltage power-up/down detectors”.)

Then, later yesterday, the ITC issued a final determination on a second Qualcomm v Apple patent complaint — finding no patent violations on the three claims that remained at issue (namely: U.S. Patent No. 9,535,490; U.S. Patent No. 8,698,558; and U.S. Patent No. 8,633,936), terminating its investigation.

Though Qualcomm has said it intends to appeal.

The mixed bag of developments sit in the relatively ‘minor battle’ category of this slow-motion high-tech global legal war (though, of the two, the ITC’s final decision looks more significant); along with the outcome of a jury trial in San Diego earlier this month, which found in Qualcomm’s favor over some of the same patents the ITC cleared Apple of infringing.

Reuters reports the chipmaker has cited the contradictory outcome of the earlier jury trial as grounds to push for a “reconsideration” of the ITC’s decision.

“The Commission’s decision is inconsistent with the recent unanimous jury verdict finding infringement of the same patent after Apple abandoned its invalidity defense at the end of trial,” Qualcomm said in a statement. “We will seek reconsideration by the Commission in view of the jury verdict.”

Albeit, given the extreme complexities of chipset component patent suits it’s not really surprising a jury might reach a different outcome to an ITC judge.

In the other corner, Apple issued its now customary punchy response statement to the latest developments, swinging in with: “Qualcomm is using these cases to distract from having to answer for the real issues, their monopolistic business practices.”

Safe to say, the litigious saga continues. And iPhones continue being sold in the U.S.

Other notable (but still only partial) wins for Qualcomm include a court decision in China last year ordering a ban on iPhone sales in the market — which Apple filed an appeal to overturn. So no China iPhone ban yet.

And an injunction ordered by a court in Germany which forced Apple to briefly pull certain iPhone models from sale in its own stores in January. By February the models were back on its shelves — albeit now with Qualcomm not Intel chips inside.

But it’s not all been going Qualcomm’s way in Germany. Also in January, another court in the country dismissed a separate patent claim as groundless.

A decision is also still pending in the U.S. Federal Trade Commission’s antitrust case against Qualcomm.

In that suit the chipmaker is accused of operating a monopoly and forcing exclusivity from Apple while charging “excessive” licensing fees for standards-essential patents. The trial wrapped up in January and is pending a verdict.

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The danger of “I already pay for Apple News+”

Apple doesn’t care about news, it cares about recurring revenue. That’s why publishers are crazy to jump into bed with Apple News+. They’re rendering their own subscription options unnecessary in exchange for a sliver of what Apple pays out from the mere $10 per month it charges for unlimited reading.

The unfathomable platform risk here makes Facebook’s exploitative Instant Articles program seem toothless in comparison. On Facebook, publishers became generic providers of dumb content for the social network’s smart pipe that stole the customer relationship from content creators. But at least publishers were only giving away their free content.

Apple News+ threatens to open a massive hole in news site paywalls, allowing their best premium articles to escape. Publishers hope they’ll get exposure to new audiences. But any potential new or existing direct subscriber to a publisher will no longer be willing to pay a healthy monthly fee to occasionally access that top content while supporting the rest of the newsroom. They’ll just cherry pick what they want via News+, and Apple will shave off a few cents for the publisher while owning all the data, customer relationship, and power.

“Why subscribe to that publisher? I already pay for Apple News+” should be the question haunting journalists’ nightmares. For readers, $10 per month all-you-can-eat from 300-plus publishers sounds like a great deal today. But it could accelerate the demise of some of those outlets, leaving society with fewer watchdogs and storytellers. If publishers agree to the shake hands with the devil, the dark lord will just garner more followers, making its ruinous offer more tempting.

There are so many horrifying aspects of Apple News+ for publishers, it’s best just to list each and break them down.

No Relationship With The Reader

To succeed, publishers need attention, data, and revenue, and Apple News+ gets in the way of all three. Readers visit Apple’s app, not the outlet’s site that gives it free rein to promote conference tickets, merchandise, research reports, and other money-makers. Publishers don’t get their Apple News+ readers’ email addresses for follow-up marketing, cookies for ad targeting and content personalization, or their credit card info to speed up future purchases.

At the bottom of articles, Apple News+ recommends posts by an outlet’s competitors. Readers end up without a publisher’s bookmark in their browser toolbar, app on their phone, or even easy access to them from News+’s default tab. They won’t see the outlet’s curation that highlights its most important content, or develop a connection with its home screen layout. They’ll miss call outs to follow individual reporters and chances to interact with innovative new interactive formats.

Perhaps worst of all, publishers will be thrown right back into the coliseum of attention. They’ll need to debase their voice and amp up the sensationalism of their headlines or risk their users straying an inch over to someone else. But they’ll have no control of how they’re surfaced…

At The Mercy Of The Algorithm

Which outlets earn money on Apple News+ will be largely determined by what Apple decides to show in those first few curatorial slots on screen. At any time, Apple could decide it wants more visual photo-based content or less serious world news because it placates users even if they’re less informed. It could suddenly preference shorter takes because they keep people from bouncing out of the app, or more generic shallow-dives that won’t scare off casual readers who don’t even care about that outlet. What if Apple signs up a publisher’s biggest competitor and sends them all the attention, decimating the first outlet’s discovery while still exposing its top paywalled content for cheap access?

Remember when Facebook wanted to build the world’s personalized newspaper and delivered tons of referral traffic, then abruptly decided to favor “friends and family content” while leaving publishers to starve? Now outlets are giving Apple News+ the same iron grip on their businesses. They might hire a ton of talent to give Apple what it wants, only for the strategy to change. The Wall Street Journal says it’s hiring 50 staffers to make content specifically for Apple News+. Those sound like some of the most precarious jobs in the business right now.

Remember when Facebook got the WSJ, Guardian, and more to build “social reader apps” and then one day just shut off the virality and then shut down the whole platform? News+ revenue will be a drop in bucket of iPhone sales, and Apple could at any time decide it’s not thirsty any more and let News+ rot. That and the eventual realization of platform risk and loss of relationship with the reader led the majority of Facebook’s Instant Articles launch partners like the New York Times, Washington Post, and Vox to drop the format. Publishers would be wise to come to that same conclusion now before they drive any more eyeballs to News+.

News+ Isn’t Built For News

Apple acquired the magazine industry’s self-distribution app Texture a year ago. Now it’s trying to cram in traditional text-based news with minimal work to adapt the product. That means National Geographic and Sports Illustrated get featured billing with animated magazine covers and ways to browse the latest ‘issue’. News outlets get demoted far below, with no intuitive or productive way to skim between articles beyond swiping through a chronological stack.

I only see WSJ’s content below My Magazines, a massive At Home feature from Architectural Digest, a random Gadgets & Gear section of magazine articles, another huge call out for the new issue of The Cut plus four pieces inside of it, and one more giant look at Bloomberg’s profile of Dow Chemical. That means those magazines are likely to absorb a ton of taps and engagement time before users even make it to the WSJ, which will then only score few cents per reader.

Magazines often publish big standalone features that don’t need a ton of context. News articles are part of a continuum of information that can be laid out on a publisher’s own site where they have control but not on Apple News+. And to make articles more visually appealing, Apple strips out some of the cross-promotional recirculation, sign-up forms, and commerce opportunities depend on.

Shattered Subscriptions

The whole situation feels like the music industry stumbling into the disastrous iTunes download era. Musicians earned solid revenue when someone bought their whole physical album for $16 to listen to the single, then fell in love with the other songs and ended up buying merchandise or concert tickets. Then suddenly, fans could just buy the digital single for $0.99 from iTunes, form a bond with Apple instead of the artist, and the whole music business fell into a depression.

Apple News+’s onerous revenue sharing deal puts publishers in the same pickle. That occasional flagship article that’s a breakout success no longer serves as a tentpole for the rest of the subscription.

Formerly, people would need to pay $30 per month for a WSJ subscription to read that article, with the price covering the research, reporting, and production of the whole newspaper. Readers felt justified paying the price since the got access to the other content, and the WSJ got to keep all the money even if people didn’t read much else or declined to even visit during the month. Now someone can pop in, read the WSJ’s best or most resource-intensive article, and the publisher effectively gets paid a la carte like with an iTunes single. Publishers will be scrounging for a cut of readers’ $10 per month, which will reportedly be divided in half by Apple’s oppressive 50 percent cut, then split between all the publishers someone reads — which will be heavily skewed towards the magazines that get the spotlight.

I’ve already had friends ask why they should keep paying if most of the WSJ is in Apple News along with tons of other publishers for a third of the price. Hardcore business news addicts that want unlimited access to the finance content that’s only available for three days in Apple News+ might keep their WSJ subscription. But anyone just in it for the highlights is likely to stop paying WSJ directly or never start.

I’m personally concerned because TechCrunch has agreed to put its new Extra Crunch $15 per month subscription content inside Apple News+ despite all the warning signs. We’re saving some perks like access to conference calls just for direct Extra Crunch subscribers, and perhaps a taste of EC’s written content might convince people they want the bonus features. But even more likely seems the possibility that readers would balk at paying again for just some extra perks when they already get the rest from Apple News, and many newsrooms aren’t set up to do anything but write articles.

It’s the “good enough” strategy we see across tech products playing out in news. When Instagram first launched Stories, it lacked a ton of Snapchat’s features, but it was good enough and conveniently located where people already spent their time and had their social graph. Snapchat didn’t suddenly lose all its users, but there was little reason for new users to sign up and growth plummetted.

Apple News is pre-loaded on your device, where you already have a credit card set up, and it’s bundled with lots of content, at a cheaper price that most individual news outlets. Even if it doesn’t offer unlimited, permanent access to every WSJ Pro story, Apple News+ will be good enough. And it gets better with each outlet that allies with this Borg.

But this time, good enough won’t just determine which tech giant wins. Apple News+ could decimate the revenue of a fundamental pillar of society we rely on to hold the powerful accountable. Yet to the journalists that surrender their content, Apple will have no accountability.

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FTC tells ISPs to disclose exactly what information they collect on users and what it’s for

The Federal Trade Commission, in what could be considered a prelude to new regulatory action, has issued an order to several major internet service providers requiring them to share every detail of their data collection practices. The information could expose patterns of abuse or otherwise troubling data use against which the FTC — or states — may want to take action.

The letters requesting info (detailed below) went to Comcast, Google, T-Mobile and both the fixed and wireless sub-companies of Verizon and AT&T. These “represent a range of large and small ISPs, as well as fixed and mobile Internet providers,” an FTC spokesperson said. I’m not sure which is meant to be the small one, but welcome any information the agency can extract from any of them.

Since the Federal Communications Commission abdicated its role in enforcing consumer privacy at these ISPs when it and Congress allowed the Broadband Privacy Rule to be overturned, others have taken up the torch, notably California and even individual cities like Seattle. But for enterprises spanning the nation, national-level oversight is preferable to a patchwork approach, and so it may be that the FTC is preparing to take a stronger stance.

Everything you need to know about Congress’ decision to expose your data to internet providers

To be clear, the FTC already has consumer protection rules in place and could already go after an internet provider if it were found to be abusing the privacy of its users — you know, selling their location to anyone who asks or the like. (Still no action there, by the way.)

But the evolving media and telecom landscape, in which we see enormous companies devouring one another to best provide as many complementary services as possible, requires constant reevaluation. As the agency writes in a press release:

The FTC is initiating this study to better understand Internet service providers’ privacy practices in light of the evolution of telecommunications companies into vertically integrated platforms that also provide advertising-supported content.

Although the FTC is always extremely careful with its words, this statement gives a good idea of what they’re concerned about. If Verizon (our parent company’s parent company) wants to offer not just the connection you get on your phone, but the media you request, the ads you are served and the tracking you never heard of, it needs to show that these businesses are not somehow shirking rules behind the scenes.

For instance, if Verizon Wireless says it doesn’t collect or share information about what sites you visit, but the mysterious VZ Snooping Co (fictitious, I should add) scoops all that up and then sells it for peanuts to its sister company, that could amount to a deceptive practice. Of course it’s rarely that simple (though don’t rule it out), but the only way to be sure is to comprehensively question everyone involved and carefully compare the answers with real-world practices.

FCC ‘looking into’ reported error throwing broadband deployment numbers off by millions

How else would we catch shady zero-rating practices, zombie cookies, backdoor deals or lip service to existing privacy laws? It takes a lot of poring over data and complaints by the detail-oriented folks at these regulatory bodies to find things out.

To that end, the letters to ISPs ask for a whole boatload of information on companies’ data practices. Here’s a summary:

• Categories of personal information collected about consumers or devices, including purposes, methods and sources of collection
• how the data has been or is being used
• third parties that provide or are provided this data and what limitations are imposed thereupon
• how such data is combined with other types of information and how long it is retained
• internal policies and practices limiting access to this information by employees or service providers
• any privacy assessments done to evaluate associated risks and policies
• how data is aggregated, anonymized or deidentified (and how those terms are defined)
• how aggregated data is used, shared, etc.
• “any data maps, inventories, or other charts, schematics, or graphic depictions” of information collection and storage
• total number of consumers who have “visited or otherwise viewed or interacted with” the privacy policy
• whether consumers are given any choice in collection and retention of data, and what the default choices are
• total number and percentage of users that have exercised such a choice, and what choices they made
• whether consumers are incentivized to (or threatened into) opt into data collection and how those programs work
• any process for allowing consumers to “access, correct, or delete” their personal information
• data deletion and retention policies for such information

Substantial, right?

Needless to say, some of this information may not be particularly flattering to ISPs. If only 1 percent of consumers have ever chosen to share their information, for instance, that reflects badly on sharing it by default. And if data capable of being combined across categories or services to de-anonymize it, even potentially, that’s another major concern.

The FTC representative declined to comment on whether there would be any collaboration with the FCC on this endeavor, whether it was preliminary to any other action and whether it can or will independently verify the information provided by the ISPs contacted. That’s an important point, considering how poorly these same companies represented their coverage data to the FCC for its yearly broadband deployment report. A reality check would be welcome.

You can read the rest of the letter here (PDF).

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Huawei announces smart glasses in partnership with Gentle Monster

Huawei is launching connected glasses in partnership with Gentle Monster, a Korean sunglasses and optical glasses brand. There won’t be a single model, but a collection of glasses with integrated electronics.

Huawei is positioning the glasses as a sort of earbuds replacement, a device that lets you talk on the phone without putting anything in your ears. There’s no button on the device, but you can tap the temple of the glasses to answer a call for instance.

The antenna, charging module, dual microphone, chipset, speaker and battery are all integrated in the eyeglass temple. There are two microphones with beam-forming technology to understand what you’re saying even if the device is sitting on your nose.

There are stereo speakers positioned right above your ears. The company wants you to hear sound without disturbing your neighbors.

Interestingly, there’s no camera on the device. Huawei wants to avoid any privacy debate by skipping the camera altogether. Given that people have no issue with voice assistants and being surrounded by microphones, maybe people won’t be too suspicious.

The glasses come in a leather case with USB-C port at the bottom. It features wireless charging as well. Huawei teased the glasses at the P30 press conference in Paris, but the glasses won’t be available before July 2019.

Huawei unveils the P30 and P30 Pro

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The updated Apple News app kept crashing for some users this morning

Update: The issue appears to have been fixed.

While you’ll have to wait for a not-yet-announced date to pay a not-yet-announced price for several of the subscription services that Apple announced yesterday, Apple News+ actually launched pretty quickly … and then started crashing.

At least, that was my experience this morning after I updated my iPad to iOS 12.2, then reinstalled and opened the News app. The app started loading, then kicked me out a few seconds later. Then it did it again, and again, and again.

It’s not clear how widespread the issue is, but my colleague Matt Burns had a similar experience on his iPhone 8, and a number of other users seem to be tweeting about their own crashes on iPads, iPhones and Macs.

Wow, Apple News is instant crash this AM for a bunch of us.@AppleNews
If I cancel my sub will it start working again? pic.twitter.com/mLAWgsMzyb

— Ty Graham (@tygraham) March 26, 2019

There are, however, reports that you can circumvent the issue by immediately selecting the News+ tab and letting it load.

In fact, I managed to do that myself, so that I could sign-up for the new $9.99 subscription (which includes TechCrunch’s own Extra Crunch). I appear to have subscribed successfully — only to have the app start crashing on me again.

Not the most auspicious start for a paid product, and one that’s already spurring debate about whether or not it can help the news industry.

Why is Apple News crashing today? Why, bad data pushed to the client, of course. Should be something they can fix remotely pic.twitter.com/YS6U3DNKih

— Steve Troughton-Smith (@stroughtonsmith) March 26, 2019

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