Friday, February 26, 2021

Daily Crunch: Facebook launches rap app

Facebook unveils another experimental app, Atlassian acquires a data visualization startup and Newsela becomes a unicorn. This is your Daily Crunch for February 26, 2021.

The big story: Facebook launches rap app

The new BARS app was created by NPE Team (Facebook’s internal R&D group), allowing rappers to select from professionally created beats, and then create and share their own raps and videos. It includes autotune and will even suggest rhymes as you’re writing the lyrics.

This marks NPE Team’s second musical effort — the first was the music video app Collab. (It could also be seen as another attempt by Facebook to launch a TikTok competitor.) BARS is available in the iOS App Store in the U.S., with Facebook gradually admitting users off a waitlist.

The tech giants

Atlassian is acquiring Chartio to bring data visualization to the platform — Atlassian sees Chartio as a way to really take advantage of the data locked inside its products.

Yelp puts trust and safety in the spotlight — Yelp released its very first trust and safety report this week, with the goal of explaining the work that it does to crack down on fraudulent and otherwise inaccurate or unhelpful content.

Startups, funding and venture capital

Newsela, the replacement for textbooks, raises $100M and becomes a unicorn —  If Newsela is doing its job right, its third-party content can replace textbooks within a classroom altogether, while helping teachers provide fresh, personalized material.

Tim Hortons marks two years in China with Tencent investment — The Canadian coffee and doughnut giant has raised a new round of funding for its Chinese venture.

Sources: Lightspeed is close to hiring a new London-based partner to put down further roots in Europe — According to multiple sources, Paul Murphy is being hired away from Northzone.

Advice and analysis from Extra Crunch

In freemium marketing, product analytics are the difference between conversion and confusion — Considering that most freemium providers see fewer than 5% of free users move to paid plans, even a slight improvement in conversion can translate to significant revenue gains.

As BNPL startups raise, a look at Klarna, Affirm and Afterpay earnings — With buy-now-pay-later options, consumers turn a one-time purchase into a limited string of regular payments.

(Extra Crunch is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

Everything else

Jamaica’s JamCOVID pulled offline after third security lapse exposed travelers’ data — JamCOVID was set up last year to help the government process travelers arriving on the island.

AT&T is turning DirecTV into a standalone company — AT&T says it will own 70% of the new company, while private equity firm TPG will own 30%.

How to ace the 1-hour, and ever-elusive, pitch presentation at TC Early Stage — Norwest’s Lisa Wu has a message for founders: Think like a VC during your pitch presentation.

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 3pm Pacific, you can subscribe here.



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Yelp puts trust and safety in the spotlight

Yelp released its very first trust and safety report this week, with the goal of explaining the work that it does to crack down on fraudulent and otherwise inaccurate or unhelpful content.

With focus on local business reviews and information, you might think Yelp would be relatively free of the types of misinformation that other social media platforms struggle with. But of course, Yelp reviews are high stakes in their own way, since they can have a big impact on a business’ bottom line.

Like other online platforms, Yelp relies on a mix of software and human curation. On the software side, one of the main tasks is sorting reviews into recommended and not recommended. Group Product Manager for Trust and Safety Sudheer Someshwara told me that a review might not be recommended because it appears to be written by someone with a conflict of interest, or it might be solicited by the business, or it might come from a user who hasn’t posted many reviews before and “we just don’t know enough information about the user to recommend those reviews to our community.”

“We take fairness and integrity very seriously,” Someshwara said. “No employee at Yelp has the ability to override decisions the software has made. That even includes the engineers.”

He added, “We treat every business the same, whether they’re advertising with us or not.”

Yelp trust and safety report

Image Credits: Yelp

So the company says that last year, users posted more than 18.1 million reviews, of which 4.6 million (about 25%) were not recommended by the software. Someshwara noted that even when a review is not recommended, it’s not removed entirely — users just have to seek it out in a separate section.

Removals do happen, but that’s one of the places where the user operations team comes in. As Vice President of Legal, Trust & Safety Aaron Schur explained, “We do make it easy for businesses as well as consumers to flag reviews. Every piece of content that’s flagged in that way does get reviewed by a live human to decide whether it should should be removed for violating our guidelines.”

Yelp says that last year, about 710,000 reviews (4%) were removed entirely for violating the company’s policies. Of those, more than 5,200 were removed for violating the platform’s COVID-19 guidelines (among other things, they prohibit reviewers from claiming they contracted COVID from a business, or from complaining about mask requirements or that a business had to close due to safety regulations). Another 13,300 were removed between May 25 and the end of the year for threats, lewdness, hate speech or other harmful content.

“Any current event that takes place will find its way onto Yelp,” acknowledged Vice President of User Operations Noorie Malik. “People turn to Yelp and other social media platforms to have a voice.”

But expressing political beliefs can conflict with what Malik said is Yelp’s “guiding principle,” namely “genuine, first-hand experience.” So Yelp has built software to detect unusual activity on a page and will also add a Consumer Alert when it believes there are “egregious attempts to manipulate ratings and reviews.” For example, it says there was a 206% increase in media-fueled incidents year over year.

It’s not that you can’t express political opinions in your reviews, but the review has to come from firsthand experience, rather than being prompted by reading a negative article or an angry tweet about the business. Sometimes, she added, that means the team is “removing content with a point of view that we agree with.”

One example that illustrates this distinction: Yelp will take down reviews that seem driven by media coverage suggesting that a business owner or employee behaved in a racist manner, but at the same time, it also labeled two businesses in December 2020 with a “Business Accused of Racism” alert reflecting “resounding evidence of egregious, racist actions from a business owner or employee.”

Beyond looking at individual reviews and spikes in activity, Someshwara said Yelp will also perform “sting operations” to find groups that are posting fraudulent reviews.

In fact, his team apparently shut down 1,200 user accounts associated with review rings and reported nearly 200 groups to other platforms. And it just rolled out an updated algorithm designed to better detect and unrecommend reviews coming from those groups.



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Wednesday, February 24, 2021

Chinese mobile games are gaining ground in the US

Over the past year, the coronavirus crisis has spurred app usage in the United States as people stay indoors to limit contact with others. Mobile games particularly have enjoyed a boom, and among them, games from Chinese studios are gaining popularity.

Games released on the U.S. App Store and Google Play Store raked in a total of $5.8 billion in revenue during the fourth quarter, jumping 34.3% from a year before and accounting for over a quarter of the world’s mobile gaming revenues, according to a new report from market research firm Sensor Tower.

In the quarter, Chinese titles contributed as much as 20% of the mobile gaming revenues in the U.S. That effectively made China the largest importer of mobile games in the U.S., thanks to a few blockbuster titles. Chinese publishers claimed 21 spots among the 100 top-grossing games in the period and collectively generated $780 million in revenues in the U.S., the world’s largest mobile gaming market, more than triple the amount from two years before.

Occupying the top rank are familiar Chinese titles such as the first-person shooter game Call of Duty, a collaboration between Tencent and Activision, as well as Tencent’s PlayerUnknown’s Battlegrounds. But smaller Chinese studios are also quickly infiltrating the U.S. market.

Mihoyo, a little-known studio outside China, has been turning heads in the domestic gaming industry with its hit game Genshin Impact, a role-playing action game featuring anime-style characters. It was the sixth-most highest-grossing mobile game in the U.S. during Q4, racking up over $100 million in revenues in the period.

Most notable is that Mihoyo has been an independent studio since its inception in 2011. Unlike many gaming startups that covet fundings from industry titans like Tencent, Mihoyo has so far raised only a modest amount from its early days. It also stirred up controversy for skipping major distributors like Tencent and phone vendors Huawei and Xiaomi, releasing Genshin Impact on Bilibili, a popular video site amongst Chinese youngsters, and games downloading platform Taptap.

Magic Tavern, the developer behind the puzzle game Project Makeover, one of the most installed mobile games in the U.S. since late last year, is another lesser-known studio. Founded by a team of Tsinghua graduates with offices around the world, Magic Tavern is celebrated as one of the first studios with roots in China to have gained ground in the American casual gaming market. KKR-backed gaming company AppLovin is a strategic investor in Magic Tavern.

Other popular games in the U.S. also have links to China, if not directly owned by a Chinese company. Shortcut Run and Roof Nails are works from the French casual game maker Voodoo, which received a minority investment from Tencent last year. Tencent is also a strategic investor in Roblox, the gaming platform oriented to young gamers and slated for an IPO in the coming weeks.



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BigCommerce customers can now sell on Walmart’s online marketplace

BigCommerce has partnered with Walmart to allow its customers to sell on the Bentonville, Arkansas-based retailer’s ecommerce marketplace, it announced this morning. Shares of Austin-based BigCommerce rose sharply in pre-market trading after the news, gaining around 10% before the bell.

Walmart, best-known for in-person shopping, has proven an ecommerce success story in recent years. For example, in its most recent quarter while Walmart as a whole grew 7.3%, its ecommerce sales advanced 69%.

BigCommerce has also reported strong growth in recent quarters, supported in part by partnerships similar to the one that it announced today. The ecommerce SaaS provider rolled out an integration with Wish last year, for example.

In a call concerning its earnings, which were announced before the Walmart news was announced, BigCommerce CEO Brent Bellm told TechCrunch that his company had been impressed with customer uptake of the Wish integration. Regarding the Walmart partnership, in a second interview Bellm told TechCrunch that it was overdue on the BigCommerce side; given the historical success of the Wish deal, it will be curious to dig into how many of the ecommerce platform’s customers opt to sell on Walmart, and how quickly they do so.

TechCrunch also spoke with Walmart exec Jeff Clementz about the arrangement. He stressed Walmart’s online customer monthly-actives — 120 million, per his company — and the breadth of their demand; BigCommerce customers selling on Walmart could expand its product diversity, helping the traditionally physical retailer possible continue its rapid growth.

The two companies are incentivizing adoption of the deal amongst BigCommerce customers by waiving certain fees for a month for retailers that sign up to sell on Walmart; Clementz described it as the first time that his company had offered a “new-seller discount.”

TechCrunch has had its eye on BigCommerce for some quarters now, thanks in part to its 2020 IPO. But the company is also interesting as its regular earnings results provide a lens into the world of ecommerce growth amongst independent digital retailers. Shopify, a chief BigCommerce rival, provides a similar view into the ecommerce world.

Shopify previously integrated with Walmart in the middle of 2020.

Looking ahead, it will be interesting to see if the Walmart partnership helps BigCommerce continue its improving revenue growth. The company is in a marketshare race with Shopify. But while BigCommerce’s rival has posted impressive growth from its integrated solutions, like its payments service, the Austin-based company stresses what it calls a more open model. Shopify charges many customers a percentage of their transaction volume for using a third-party payment solution over its own, for example, which Bellm described as a “tax” during an interview.

“Merchant Solutions” revenue at Shopify, which it generates “principally” from “payment processing fees from Shopify Payments,” grew 116% in 2020 to a little over $2 billion.

So with BigCommerce collecting a partnership with Walmart to match Shopify’s own, we’re seeing not merely two ecommerce platforms go toe-to-toe on providing their customers with as much market access as they can, but two different business philosophies compete. Akin to Microsoft Teams and Slack, it’s a competition to spectate.



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Emotive raises $50M to make text marketing more conversational

While more businesses are turning to text messages as a marketing channel, Emotive CEO Brain Zatulove argued that most marketers are just treating it as another “newsletter blast.”

“The reason the channel performs so well is it’s not saturated,” Zatulove said. But that’s changing, and as it does, companies will have to do more to “cut through the noise.”

That’s what he said Emotive provides, by enabling text marketing that feels like a real conversation with another human being, rather than just another email blast. He compared it to the sales associate who would greet you when you first walked into a department store, pre-COVID.

“The online sales associate really didn’t exist,” he said. “That’s what we’re trying to provide.”

Emotive saw 466% year-over-year revenue growth in 2020 and is announcing today that it has raised $50 million in a Series B funding round that values the company at $400 million. It was led by CRV with participation from Mucker Capital, TenOneTen Ventures and Stripes.

Emotive screenshot

Image Credits: Emotive

“Never underestimate the importance of building a product that your customers, and your customers’ customers adore,” said CRV general partner Murat Bicer in a statement. “One of the things that struck us about Emotive is the sheer amount of customer love Brian and Zack get from meal delivery services, manufacturing companies and even toddler shoe brands. Small businesses find it easy to set up campaigns and their customers genuinely prefer communicating with someone over text rather than email.”

Zatulove said he founded the company with Zachary Wise after they’d worked together on cannabis loyalty startup Reefer, eventually deciding there was a bigger opportunity here after their early successes with text marketing. He explained that while Emotive works with larger customers, its sweet spot is mid-sized e-commerce businesses on Shopify, Magento, Bigcommerce and Woocommerce.

Since those businesses usually don’t have any salespeople of their own yet, Emotive serves that function. It can start conversations around shopping cart abandonment and promote promote sales and new products, resulting in what the company says are 8% to 10% conversion rates (compared to 1% or 2% for a standard text marketing campaign). Zatuolove said the platform largely relied on human responders at first, and although it’s become increasingly automated over time, Emotive still has an internal team handling responses when necessary.

“We never plan on losing that human touch as part of the dialogue,” he added. “We see ourselves as a human-to-human platform. That’s our biggest differentiator.”

Emotive had previously raised $8.2 million in funding, according to Crunchbase. Zatulove said this new round will allow the company to continue developing the product, to grow its headcount to more than 200 people and to open offices in Atlanta and Boston. Eventually, it could also expand beyond texting.

“Longer term, we see ourselves more as a conversation platform, not just as a text message platform,” he said.



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RecargaPay closes a $70 million Series C

RecargaPay, a Brazil-based fintech that allows users to top off their prepaid cell phones online, announced this morning that they’ve closed their $70 million Series C. The company, which operates solely in Brazil, was launched in 2010 by Miami-based serial entrepreneur Rodrigo Teijeiro, who is co-founder and CEO. 

Unlike in the U.S. where most people have a cell phone plan through a major carrier, in Brazil — a country where the minimum wage is currently $1,100 reals per month (roughly $202 USD) — many people must buy calling cards at local shops to add credit to their phones, which allows them to avoid a monthly recurring bill.

“Most people were using prepaid [phones] for control because they didn’t trust the telephone companies — they didn’t want roaming fees or fees for going over etc.,” said Teijeiro. Many of us can relate to the days when we’d come home from an international trip and have an astronomical phone bill because of roaming fees, but imagine if that were a monthly occurrence?

In 2014, Teijeiro and his co-founders — one of whom is his brother, Alvaro, the CTO — turned the RecargaPay website into an app.

“Before RecargaPay, if your cell phone ran out of credits and it was 10 p.m. and you needed to make a phone call, you’d have to go out and find a shop that sold the prepaid cards to add the credits to your phone — it was super inconvenient,” Teijeiro added. Cell phones caught on quickly in Brazil because it has traditionally been difficult to obtain a landline — an ordeal that often took several months to solidify.

RecargaPay originally had operations in various Latin American countries, such as Argentina, Chile, Colombia, Mexico, Peru and Brazil, as well as in Spain and the U.S. But in 2016 the company decided to focus on the Brazilian market, because not only is it the biggest in LatAm, but it also has the highest penetration of credit cards. 

“The number one mistake investors make when investing in LatAm is that they think that LatAm is one whole market. But especially in fintech, all the regulations are very different. That’s why it’s hard to scale in LatAm,” he said.

The company makes money by charging a monthly fee of $19.99 reals. When a customer makes an online top-off on the app, they get 4% cash back because the cell phone carriers pay RecargaPay the equivalent amount, which it then passes on to the user.

The company, which is EBITDA positive according to Teijeiro, has raised just over $100 million in capital to date and plans to use the $70 million to “expand its financial services offerings to small businesses and consumers, including further development of its popular subscription program Prime+,” the company said in a statement.

Already, RecargaPay offers much more than the ability to top off your cell phone. Other features include the ability to buy gift cards, apply for and receive microloans, refill your public transportation cards and pay bills. Teijeiro explained that RecargaPay and Nubank, LatAm’s largest digital bank, are not direct competitors, but rather operate in the same ecosystem. A lot of Nubank customers who now have a credit card, thanks to the bank’s no-fee cards, can use RecargaPay to top off their cell phones, he added.

According to a 2020 report by TechnoBlog, a Brazilian media outlet, in 2010 about 83% of cell phones in Brazil were prepaid. Today, that number is smaller, but it’s still a whopping 49%. The change started in 2012 with the advent of smartphones in Brazil and the popularization of WhatsApp. While this may sound insane, previously, Brazilians could only call others who used their same cell phone carrier — if they called people in other networks they’d incur a hefty fee.

To get around this problem, Brazilians bought multiple cell phone chips from different carriers and they would have to top off these chips individually. You’d also have to remember which of your contacts used which carrier — mind-blowing, I know. So when WhatsApp launched, it eliminated that problem altogether, hence its massive penetration in the Brazilian market.

(l-r) Renato Camargo: country manager & CMO; Alvaro Teijeiro: co-founder & CTO; Gustavo Victorica: co-founder & COO; Rodrigo Teijeiro: founder & CEO; Diego Escobar: CFO. Image Credits: RecargaPay

RecargaPay’s Series C was co-led by Miami-based Fuel Ventures and Madrid-based IDC Ventures, with additional participation from LUN Partners, Experian Ventures and ATW Partners.

“RecargaPay is a pioneer in the payments sector as one of the first all-in-one platforms to serve such a wide array of everyday needs of Brazilians,” said Maggie Vo, Fuel Venture Capital managing general partner and chief investment officer. “We are thrilled to back a company that is actively improving the lives of so many people by giving them more control over their finances, all the while challenging the status quo of banking systems.”

“Often people think that RecargaPay is for the unbanked, but it’s actually for the unbanked and the banked,” Teijeiro added. “What we always had in mind was to build — in the long-term — a mobile money ecosystem. Our approach was to solve problems one-by-one, and now we have a vertically integrated payment platform that offers financial services.”



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Tuesday, February 23, 2021

Android’s latest update will let you schedule texts, secure your passwords and more

Google today announced the next set of features coming to Android, including a new password checkup tool, a way to schedule your texts, along with other improvements to products like its screen reader TalkBack, Maps, Assistant and Android Auto. This spring 2021 release is latest in a series of smaller update bundles, similar to iOS “point releases,” that add new functionality and features to Android outside of the larger update cycle.

One the security front, this update will integrate a feature called Password Checkup into devices running Android 9 and above to alert you to passwords you’re using that have been previously exposed.

The feature works with Autofill with Google, which lets you quickly sign in to apps and other services on Android. Now, when you use Autofill, Password Checkup will check your credentials against a list of known compromised passwords, then notify you if your credentials appear on that list and what to do about it.

Image Credits: Google

The prompt can also direct you to your Password Manager page on Google, where you can review all your other saved Autofill passwords for similar issues.

To use this feature, you’ll need to have Autofill enabled. (Settings > System > Languages & Input > Advanced, the tap Autofill. Tap Google to ensure the setting is enabled.)

The new Messages feature rolling out this update could see prolific texters considering a switch to Android, as it’s one of the most in-demand features since SMS was invented: the ability to schedule your texts.

Image Credits: Google

Android’s new scheduled send feature will allow you to compose a message ahead of time, whenever it’s convenient for you, then schedule it to be sent later when it’s a more appropriate time. This can be particularly helpful if you have friends, family or coworkers and colleagues in other timezones, and are hesitant to bother them when they could be sleeping or enjoying family time after work. It can also help those who often remember something they meant to text when it’s late at night and too late to send the message.

To use this feature, you’ll just write the text as usual, then press and hold the send button to select a date and time to deliver the message. You’ll need the latest version of the Android Messages app for this feature to work.

Another flagship feature arriving in this Android release is aimed at making Android’s screen reader, known as TalkBack, easier to use for those users who are blind or have low vision. TalkBack today allows users to navigate their device with their voice and gestures in order to read, write, send emails, share social media, order delivery and more.

Image Credits: Google

The updated version (TalkBack 9.1) will now include a dozen new multifinger gestures to interact with apps and perform common actions, like selecting and editing text, controlling media or getting help. This will work on Pixel and Samsung Galaxy devices from One UI 3 onwards, Google says.

Google is also responding to user feedback over TalkBack’s confusing multiple menu system and has returned to the single menu system users wanted. This single menu will adapt to context while also providing consistent access to the most common functions.

Other TalkBack improvements includes new gestures — like an up and right swipe to access over 25 voice commands — and new reading controls that let users either skim a page, read only headlines, listen word-by-word or even character-by-character.

Users can also now add or remove options from the TalkBack menu or the reading controls to further customize the interface to their needs. Plus, TalkBack’s braille keyboard added support for Arabic and Spanish.

The spring update also adds more minor improvements to Maps, Assistant and Android Auto.

Maps is getting a dark mode that you can enable as the default under Settings > Theme and then selecting “Always in Dark Theme.”

Image Credits: Google

Google Assistant’s update will let you use the feature when the phone is locked or further away from you, by turning on Lock Screen Personal Results in Assistant’s Settings then saying “Hey Google,” as needed.

The new cards that appear when the phone is locked are meant to be easier to read with just a glance, Google says.

And finally, Android Auto will now include custom wallpapers and voice-activated games like trivia and “Jeopardy!” that you can ask for via the “Hey Google” command.

Image Credits: Google

There are also now shortcuts on the launch screen for accessing your contacts, or using Assistant to complete tasks like checking the weather or adjusting the thermostat, for example. Cars with wider screens will gain access to a split screen view with Google Maps on one side and media controls on the other.

Android Auto’s features will roll out in the “coming days” on phones running Android 6.0 and higher and work with compatible cars, Google notes.



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IronSource acquires video and playable ad platform Luna Labs

Mobile advertising company ironSource is announcing its second acquisition of the year — Luna Labs, a startup that that’s built a platform allowing app developers to create and manage video and playable ads.

When I first wrote about the startup in 2019, its main selling point was the ability to create those ads directly from from the Unity game engine used by many developers. Since then, it has expanded its platform to support the creation of both playable and video ads (including unlimited variations of a gameplay video), manage their entire ad library, analyze their performance and even automatically optimize them based on install data. Its customers include Crazy Labs, Supersonic Studios, Lion Studios, Kwalee and Voodoo.

IronSource, meanwhile, has built a platform for mobile user growth and monetization. It was valued at more than $1 billion in its most recent funding round of more than $400 million, and in January it announced the acquisition of ad measurement company Soomla.

In a statement, ironSource’s co-founder and chief revenue officer Omer Kaplan said:

Our vision at ironSource is to build the most comprehensive growth platform for app developers, allowing them to focus on content creation and on building a great user experience, while we provide the infrastructure for their business expansion. Creatives are a key part of that and have only become more important as competition for user attention grows. But ad creative development and testing at scale is incredibly difficult and costly. Luna Labs solves that by bringing high quality end-to-end ad creation management to app developers, and we’re excited to be able to add that capability into the ironSource platform.

The financial terms of the acquisition were not disclosed. IronSource says that the Luna Labs team (currently based in the United Kingdom) will remain in its current offices, where it will continue developing its technology “under the ironSource umbrella.”



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Monday, February 22, 2021

Daily Crunch: Spotify announces a high-end subscription

Spotify makes a bunch of announcements, Netflix introduces an intriguing new feature and Clubhouse faces security concerns. This is your Daily Crunch for February 22, 2021.

The big story: Spotify announces a high-end subscription

Spotify listeners will get the chance to pay for higher-quality audio when the streaming service launches a new tier that it says will offer “CD-quality, lossless audio.” The pricing and launch date have yet to be announced, but Spotify HiFi will, unsurprisingly, cost more than Spotify Premium and be marketed as a Premium add-on.

That was probably the biggest news that Spotify made at today’s “Stream On” event, where it also announced an audience development tool for artists, an audio ad marketplace, continued international expansiona podcast co-hosted by Barack Obama and Bruce Springsteen and a test of paid podcast subscriptions.

The tech giants

Netflix launches ‘Downloads for You,’ a new feature that automatically downloads content you’ll like — After turning on the feature for the first time, you’ll be able to select the amount of storage space you want to dedicate for these recommended downloads.

Twitter explored buying India’s ShareChat and turning Moj into a global TikTok rival — According to sources, Twitter offered to buy the five-year-old Indian startup for $1.1 billion.

Startups, funding and venture capital

EquityBee raises $20M to help startup employees actually afford their stock options — EquityBee CEO Oren Barzilai says his company’s mission is to help educate startup employees on the meaning of their stock options, as well as provide them with funds to be able to purchase those options.

Splice gets $55M for its software bringing beats from bedrooms to bandstands — Splice gained a following for its ability to help electronic dance music creators save, share, collaborate and remix music.

A race to reverse-engineer Clubhouse raises security concerns — The fact that it takes programmers little effort to reverse-engineer and fork Clubhouse is sounding an alarm about the app’s security.

Advice and analysis from Extra Crunch

If Coinbase is worth $100B, what’s a fair valuation for Stripe? — We dig into Coinbase’s 2019 and 2020 financial performance.

Bain’s Matt Harris and Justworks’ Isaac Oates to talk through the Series B deal that brought them together — All the way back in 2016, Bain Capital Ventures caught a whiff of Justworks’ potential for success.

Winning enterprise sales teams know how to persuade the Chief Objection Officer — Many enterprise software startups have at some point faced the invisible wall.

(Extra Crunch is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

Everything else

Watch Perseverance’s harrowing descent to the surface of Mars — NASA has released video taken by the Perseverance landing module and rover showing the famous “seven minutes of terror.”

Calling Oslo VCs: Be featured in The Great TechCrunch Survey of European VC — TechCrunch is embarking on a major project to survey the venture capital investors of Europe, and their cities.

Original Content podcast: Apple’s ‘Ted Lasso’ is all about relentless optimism — This will be our last episode on TechCrunch, as Original Content goes independent!

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 3pm Pacific, you can subscribe here.



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Huawei launches its next foldable in China

Huawei’s first foldable feels like a distant memory. Announced in 2019, the company went back to the drawing board prior to release, as Samsung ran into its own much publicized issues with the innovative form factor.

The Mate X was well-received among journalists — I had the opportunity to spend some time with it at the company’s HQ in China and was impressed with the build quality. But for various reasons, it never made its way outside of China. And there’s some reason to believe that the newly announced X2 will suffer a similar fate.

The new handset has already drawn its share of comparisons to Samsung’s early models — and rightfully so, to be honest. The X2’s form factor appears to share much more in common with the Galaxy Fold from a design standpoint than its own predecessor. And while Samsung’s model got off to a rocky start or two, the company was also the first to get things fairly right after a bit of public trial and error.

And like Samsung, Huawei is leading with improvements to the hinge mechanism as a big selling point here. It’s the sort of meat and potatoes thing that would be glossed over in most other devices, but the hinge has proven one of the major pain points for these devices — and as much as a company might test behind the scenes, there’s no replacing real-world usage.

The primary, foldable display is eight inches, with a 6.45-inch screen on the outside — a bit more than the Galaxy Fold 2, in both cases (at 7.6 and 6.2 inches, respectively). In the rendering, the front screen occupies most of the device, with a bit of a bezel and a camera cut out. There’s 5G on board, too, paired with Huawei’s proprietary Kirin 9000 chip and a 4,400mAh battery.

The system is, of course, missing a pretty significant feature, courtesy of all of those blacklists. The company is pushing the presence of the Android 10-based EMUI 11.0 (Based on Android 10). Likely the device will also feature Huawei’s own HarmonyOS, in lieu of Android. The company’s been building out its operating system in recent years with the understanding that it would likely become a flashpoint in U.S./China tensions.

We have yet to see a full version of the software, but it’s hard to imagine it being as complete or robust as Google’s 12-year-old mobile OS — not to mention Google’s various apps.

The Mate X2 arrives in China on February 25, starting at around $2,800.



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Spotify to test paid podcast subscriptions this spring via new Anchor feature

During its live-streamed event today, Spotify officially confirmed its plans to launch paid podcast subscriptions on its platform. As a first step, the company will this spring begin beta testing a new feature in its Anchor podcast creation tool that will allow U.S. creators to publish paid podcast content aimed at their “most dedicated fans.” It also opened up signups for this and other new features, starting today.

Spotify had hinted at its plans for paid podcast content during its fourth-quarter earnings call earlier this month, when it said it was exploring ideas like paid podcast subscriptions and à la carte payments. But it didn’t detail when these new options would go live or how they would work.

At its online event today, Spotify more formally announced its plans to enter the market of paid podcasts, initially with a new service that would allow Anchor creators the ability to offer paid podcast subscriptions supported by their listeners.

This sort of idea is not new, to be clear. Already, some podcasters offer paid access to bonus material — for example, through a service like Stitcher Premium, which promises both an ad-free experience and bonus episodes. Some creators may even independently offer paid feeds through their own platforms.

But until now, a similar option was not available to Spotify creators.

Anchor co-founder Michael Mignano said the company believes paid bonus material can work well as a means of podcast monetization, in addition to ads.

Image Credits: Spotify

“We have found that, through our research, it seems to work especially well for creators who have really engaged and dedicated audiences — regardless of the audience size,” he told TechCrunch in an interview following Spotify’s event. “We’ve also found that podcast listeners do tend to be open to financially supporting the shows they love,” he added.

The company was hesitant to detail some of the specifics of how paid subscriptions would work at launch, but did say that the model would involve a revenue share between creators and Anchor, where creators keep the majority of the earnings. Anchor will also allow creators to determine what price to charge their listeners for the paid experience and what that experience would include — like bonus episodes or interviews, or even ad-free content, if they prefer.

It will then use its understanding of what creators actually do with paid subscriptions to inform its product product launch and its “best practices” recommendations in the future.

We also understand the offering will be limited to those who use Anchor to record and publish across podcast platforms. However, it will more immediately benefit creators with a strong Spotify presence and a loyal listenership.

But Mignano points out that creators may be able to grow their paid subscriber base thanks to Spotify’s tools for podcast discovery.

“The problem is the system for doing this type of paid subscription so far in podcasts has been really disjointed,” he explained. “It hasn’t been a really seamless experience for the listener, and it hasn’t really been a great experience for the creator. We feel like that’s really held this model back and hindered creators’ reach and ability to gain paid subscribers,” he said.

Image Credits: Spotify/Anchor

In other words, users may be open to the idea of paid bonus material, but they don’t necessarily want to switch between apps to gain access, nor do they want to figure out how to get paid RSS feeds into some third-party podcast listening app.

Spotify, meanwhile, will try to make discovery easier. It will highlight the paid content alongside the free material on the podcast’s main page, for example. Plus, in the same way that Spotify today helps users discover new podcasts they may like to try, it will also point to paid subscription-based podcasts in the future as the new model rolls out further.

Anchor says it will initially open up the beta test in the U.S. to a small number of creators, but aims to expand access to more creators as soon as reasonably possible. The test, for the time being, will only focus on paid subscriptions, but Mignano told us the company may explore the à la carte model in the future.

Paid podcasts were only one of several new features Anchor announced today at the Spotify event.

The company also announced the launch of a WordPress partnership that makes it easier for bloggers to turn their posts into posts, either by reading the blog posts themselves or leveraging third-party text-to-speech technology Anchor provides.

Anchor will also expand beta testing of video podcasts, which so far have been tested by only a handful of creators, including Higher Learning from The Ringer.

And it will begin beta testing new, interactive features, like polls and Q&A, with a small number of creators in the months ahead.

These features could potentially overlap with paid subscriptions. For example, some podcast creators may choose to make their videos a paid feature, or perhaps other interactive features. It remains to be seen how they’re put to use.

But more broadly, features like polls and Q&As could help Spotify better differentiate an interactive podcast from a live audio program, like those popularized by the buzzy new app Clubhouse. The advantage of the latter is that it allows for audience participation in the “show,” rather than being a one-way street where hosts control the experience. But on the flip side, Clubhouse rooms can also have folks who drone on and on, or they can become boring, when not carefully managed.

Anchor says it doesn’t intend to charge creators for access to its tools, beyond taking a rev share on subscriptions.

“I think our vision with Anchor and Spotify has always been to really empower creators. In the Anchor suite of tools, we’ve never charged creators for any features because we believe that charging creators can often represent friction that stands in the way of them trying to actually make something and getting it out into the world,” Mignano said. “We want to enable creators to do whatever they want, as far as expressing themselves through these new tools,” he added.



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App spending to reach $270B by 2025, new forecast predicts

A new market forecast predicts app spending will reach $270 billion by the year 2025, including paid downloads, in-app purchases, and subscriptions. According to data from Sensor Tower, in-app spending will return to pre-pandemic levels of stable growth over the next few years, downloads will continue to grow, and, perhaps most notably, it’s predicting app store spending in non-game apps will overtake mobile game spending by 2024.

This is a big bet, given that, today, consumers spend twice as much on mobile games than on non-games. The firm, however, believes the subscription model now being adopted by a range of mobile apps will cause a shift in the market. By 2024, it expects non-game spending to reach $86 billion compared with $73 billion in game spending. And by 2025, that gap will widen, with non-games reaching $107 billion while mobile games reach $78 billion.

Image Credits: Sensor Tower

Last year, global consumer spending in the top 100 subscription apps was up by 34%, year-over-year, to give you an idea of the current state of the market. But there were already some indications that subscription growth was being impacted by larger apps, like Netflix and Tinder, which found workarounds to in-app purchases.

What Sensor Tower also can’t predict is how the regulatory environment of the next several years will play out across the app stores. Today, companies like Apple and Google require apps to charge customers for subscriptions via Google and Apple’s own payment mechanisms. But new anti-competition laws could be enacted that would allow publishers to market their own subscriptions inside their apps, which then redirect users to their own channels to make those purchases. Such a change would have an outsized impact on app store subscription growth trends, and, therefore, this forecast.

Though the pandemic pushed in-app spending up by 30% year-over-year to a record $111 billion in 2020, the new forecast predicts general in-app spending will return to pre-COVID levels over the next five years. It says gross revenue across both app stores will climb each year with a 19.5% compound annual growth rate (CAGR) to reach $270 billion by 2025. Of that figure, $185 billion will be App Store spending, versus $85 billion on Google Play.

Image Credits: Sensor Tower

The U.S. will grow slightly slower than the rest of the global market, with a CAGR of 17.7% to reach $74 billion by 2025.

European markets will drive growth in app store spending from 2020 through 2025, led by the U.K. This not the equivalent to which markets see the most spending in total, but rather is about where growth is taking place — in other words, opportunity for app makers. By 2025, 11 European countries will pass the $1 billion in consumer spending milestone, to collectively reach $42 billion in consumer spend.

Image Credits: Sensor Tower

Downloads, meanwhile, will continue to grow over the next several years, to reach 230 billion by 2025, the forecast predicts, with Google Play accounting for a majority of that figure, with 187 billion global downloads. In the U.S., however, App Store downloads in 2025 (10.6B) will top those from Google Play (6.3B), the report concludes.

Image Credits: Sensor Tower



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